Earlier this year,
ZOLL Medical Corporation (NasdaqGS: ZOLL)
began to execute a field corrective action on its AED Plus®
automated external defibrillator. While the Company has made multiple
notifications, due to the broad range of customers involved the
corrective action continues. In order to ensure defective devices have
been remedied, the Company has increased its efforts to notify customers
via mail and telephone. Customers who
have not yet performed the required software update AND submitted
confirmation to ZOLL are urged to do so as soon as possible.
The Company had determined that some batteries do not work properly when
used with ZOLL AED Plus defibrillators manufactured prior to February
12, 2009 (serial numbers below X_ _ _200000). The previous version of
ZOLL AED Plus Self-Test Software did not adequately detect defective
batteries, which could lead to a failure to deliver defibrillation
shocks during treatment of sudden cardiac arrest.
ACTIONS TO TAKE:
1. All AED Plus devices with serial
numbers below "X_ _ _200000” must be upgraded with the latest software
release. The software update can be easily downloaded from
the Company’s web site and installed by the user.
2. Users must send ZOLL an
acknowledgement that the corrective action has been implemented after
updating the device software. This confirmation is required
for customers to avoid liability and for ZOLL to ensure defective
devices have been remedied.
More information on this corrective action, including instructions for
downloading software, sending ZOLL the acknowledgement, and ordering
replacement batteries is available at http://www.zollaedplusbatteryhelp.com/
Customers can also call ZOLL Technical Support at 1 (800) 348-9011 or
email Tservice_AED@zoll.com.
This action does not apply to AED Plus devices manufactured after
February 12,
2009 (serial numbers above X_ _ _200000).
About Zoll Medical Corporation
ZOLL Medical Corporation develops and markets medical devices and
software solutions that help advance emergency care and save lives,
while increasing clinical and operational efficiencies. With products
for defibrillation and monitoring, circulation and CPR feedback, data
management, fluid resuscitation, and therapeutic temperature management,
ZOLL provides a comprehensive set of technologies which help clinicians,
EMS and fire professionals, and lay rescuers treat victims needing
resuscitation and critical care.
A NASDAQ Global Select company and a Forbes 100 Most Trustworthy Company
for the past three years, ZOLL develops and manufactures its products in
the United States, in California, Colorado, Illinois, Massachusetts,
Pennsylvania, and Rhode Island. More than 400 direct sales and service
representatives, 1,100 business partners, and 200 independent
representatives serve our customers in over 140 countries around the
globe.
For more information, visit www.zoll.com.
Certain statements contained in this press release, including
statements regarding the future business of the Company, and other
statements contained herein regarding matters that are not historical
facts, are "forward-looking” statements (as defined in the Private
Securities Litigation Reform Act of 1995). Because such statements are
subject to risks and uncertainties, actual results may differ materially
from those expressed or implied by such forward-looking statements.
Factors that could cause actual results to differ materially from those
expressed or implied by such forward-looking statements include, but are
not limited to, those factors discussed in the section entitled "Risk
Factors” in the Company's Annual
Report on Form 10-K filed with
the SEC on December 10, 2009. You should not place undue reliance on the
forward looking statements in this press release, and the Company
disavows any obligation to update or supplement those statements in the
event of any changes in the facts, circumstances, or expectations that
underlie those statements.
Copyright © 2009 ZOLL Medical Corporation. All rights reserved. 269 Mill
Road, Chelmsford, MA 01824-4105. ZOLL and AED Plus are registered
trademarks of ZOLL Medical Corporation.