American Express (NYSE: AXP) today announced an operating agreement with
Lianlian Group which will allow Lianlian Group to use Serve, a
next-generation commerce technology, in products and services it
develops for its consumer and business customers in China. The Serve
platform, which American Express will license to Lianlian Group, is
expected to help power a new Lianlian Group digital wallet that
consumers can use to top up mobile phone minutes, pay bills and purchase
products or services. American Express has also made an equity
investment in Lianlian Pay Inc., an overseas company of the Lianlian
group of companies (collectively "Lianlian Group”).
Founded in 2004, Lianlian Group has served approximately 300 million
mobile phone accounts. It operates a network of over 300,000 small
business agents across China where customers can top up minutes on their
mobile phones. A portion of that network also facilitates customer
payments for airline tickets, video gaming credits and utility bills.
American Express will work closely with Lianlian Group to better serve
millions of agents and consumers in China by delivering a convenient
digital payment technology.
With Serve powering its new digital wallet, Lianlian Group will be
offering customers a fast and convenient way to handle day-to-day
transactions, beginning with mobile top up minutes and over time
expanding into other financial products and services. It will also help
to build new business for local merchants in the fastest growing
consumer market in the world.
"Our partnership with Lianlian Group will allow a more flexible payment
option for consumers in China,” said Dan Schulman, Group President,
Enterprise Growth, American Express. "By leveraging Serve into its
infrastructure, Lianlian Group will be well positioned to enable
consumers to bridge the gap between the limitation of paying with cash
and the opportunities associated with digital commerce. Lianlian Group
is a fast growing mobile top up provider in China and we look forward to
providing them with the technology to deploy a secure, easy and
convenient e-wallet.”
"American Express’ partnership with Lianlian Group and the future
integration of Serve’s technology with our extensive network will enable
Lianlian to better serve consumers and merchants in China,” said Arthur
Zhu, CEO, Lianlian Pay Corporation, an overseas company of Lianlian
Group. "Our commitment to transform the commerce experience through
innovative payment solutions has led us to jointly launch Serve in
China. We look forward to a long-lasting relationship with American
Express.”
American Express’ Enterprise Growth Group will open a new office in
Hangzhou, China with a team providing technical and consulting support
to Lianlian Group. The office will be headed by Matthew Lee, President,
Enterprise Growth, American Express, China. Mr. Lee will be in charge of
the business unit’s operation and business development. Prior to joining
American Express, Mr. Lee was CEO for the greater China region of First
Data. With over 16 years’ experience in the payments sector, Mr. Lee is
well positioned to develop and grow the American Express and Serve
brands in China.
China is a strategic market for American Express and the company has
relationships with some of China’s leading financial institutions.
Industrial and Commercial Bank of China (ICBC), China International
Trust and Investment Corporation (CITIC), China Merchants Bank and Bank
of China (BOC) issue American Express-branded credit cards in China.
About American Express
American Express is a global services company, providing customers with
access to products, insights and experiences that enrich lives and build
business success. Learn more at americanexpress.com
and connect with us on facebook.com/americanexpress,
foursquare.com/americanexpress,
linkedin.com/companies/american-express,
twitter.com/americanexpress,
and youtube.com/americanexpress.
About Serve
Serve, by American Express, is an open, next-generation technology
platform designed to deliver emerging payments and services to address
the changing ways consumers interact and exchange money -- with one
another -- as well as merchants. Serve launched in March 2011 and has a
number of partners in the U.S. Learn more at serve.com and connect with
us on facebook.com/paywithserve and twitter.com/serve.
About Lianlian Group, Lianlian Pay Inc. and Lianlian Pay Corporation
Lianlian Group is an innovative payment services company in China,
aiming to transform local commerce experience and deliver superior value
to both consumers and merchants. Lianlian Pay Inc. and Lianlian Pay
Corporation are Cayman Islands-based companies of Lianlian Group.
This press release contains forward-looking statements within the
meaning of the Private Securities Litigation Reform Act of 1995 which
are subject to risks and uncertainties.
The forward-looking
statements contain words such as "believe", "expect", "anticipate",
"optimistic", "intend", "plan", "aim", "will", "may", "should", "could",
"would", "likely" and similar expressions. Readers are cautioned not to
place undue reliance on these forward-looking statements, which speak
only as of the date on which they are made.
Neither American
Express nor Lianlian Group undertakes to update or revise any forward
looking statements.
Factors that could cause actual results to
differ materially from these forward looking statements include, but are
not limited to, the willingness of customers to use mobile payment
technologies and services over other competing payment methods,
satisfaction with the operability, fee structure and other features of
Lianlian Group's digital wallet, and the ability of American Express and
Lianlian Group to successfully integrate Serve into Lianlian Group’s
platform and services.
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