CUSTOMER WIN: BMC Software Helps Chunghwa Telecom Accelerate Cloud Service Delivery

Taiwan’s leading telecom operator Chunghwa Telecom (TAIEX: 2412, NYSE: CHT) has increased its efficiency and achieved great improvements in its cloud operations and IT management performance after implementing a unified cloud and IT operations management solution from BMC Software (NASDAQ: BMC).

Chunghwa Telecom (CHT) launched its hicloud Compute-as-a-Service (CaaS) solution in April 2010 to provide cloud services to enterprises in Taiwan. However, their traditional IT operations model could not meet the growing business demand. CHT needed a solution to automate configuration and enable rapid cloud service delivery to successfully accommodate the growing hicloud CaaS market. After a thorough review, CHT selected BMC for the strength of its cloud management solution.

The BMC BladeLogic Automation Suite provides CHT with a complete end-to-end stack configuration in a secure network and operating system environment. BMC integrates CHT’s existing system and processes with BMC automation solutions in this heterogeneous environment, assuring smooth and responsive delivery of cloud services. The BMC Atrium Orchestrator solution coordinates the integration of multiple technologies in a consolidated workflow for the consistent provisioning of CHT cloud services.

Working closely with multiple partners and CHT, BMC successfully completed the deployment of CHT’s hicloud CaaS in just 90 days, effectively speeding up the delivery time for CHT’s cloud services.

According to CHT, BMC’s cloud management solutions, coupled with the professional support, have enabled them to accelerate their cloud service delivery in a fully integrated heterogeneous environment.

"With the booming business environment in Asia, enterprises are demanding flexible, high performing communications services such as those delivered by hicloud,” said Steve Su, country manager, North Pacific Rim, BMC Software. "The BMC cloud management solution helps CHT serve Asia as a true enabler of business.”

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