Comverse will present a range of mobile communication innovations at
Mobile World Congress that infuse current products and services, such as
messaging, mobile Internet, billing and customer management, with new
dimensions to transform the end-user experience. At the same time,
Comverse is expanding telecom’s future to provide new revenue
opportunities, including some that can leverage information from
billions of networked sensors around the globe.
"With mobile communication expanding to cater to the Internet-nurtured
user, Comverse empowers users to intensify relationships and connect new
worlds,” says Daphna Steinmetz, Chief Innovation Officer at Comverse,
the world's leading supplier of software and systems enabling
value-added messaging and content services, converged billing and active
customer management, and IP communications.
"Today’s technologies allow us to expand the communication experience to
involve more senses, to be sensitive to people’s communication needs,
and to understand the communication style they wish to use at any given
moment – silent, visual, or vocal – on any telecom device.”
On a continual basis, Comverse enhances a wide range of products and
services in its two core business areas – Business Support Systems
(BSS), which includes billing and customer relationship management, and
Value-added Services (VAS) – to integrate an individual’s context, or
environment, into the communication experience for deeper – and more
meaningful – interactions. These same benefits also can help operators
reap more revenues and lower operating costs.
One example is the natural connection among billing, customer management
and mobile advertising, which can involve prepaid mobile subscribers
receiving free text messages or airtime minutes if they agree to receive
ads when their accounts are depleted.
Adding New Dimensions to Current Services
"The objective of our innovation efforts is making networks smarter to
make the lives of end users better, while lowering operating expenses
and boosting profits for telecom carriers,” Steinmetz said. "Enhancing
the user experience with context and multi-sensual experiences
revolutionizes the model of information consumption by letting media
find the user rather than the user finding the media. This tactic also
creates new ways for people to socialize on the go.”
One approach, labeled "social augmented reality” by Steinmetz and her
colleagues, captures different types of media from different sources and
augments them at the mobile phone screen for a richer, and more
insightful, experience that can help improve personal and business
socializing.
For instance, when a woman points a phone’s camera at a male friend, he
is automatically recognized. Bits of information about him are augmented
from all over the Internet and presented on the woman’s handset screen,
along with his image. The augmented information may be visuals or texts,
such as an updated Facebook profile, Twitter status or recent Flickr
images, together with on-screen controls to send a message with a single
click, without any need to delve into mobile browser options and
application menus.
"This adds new dimensions to connections between people by allowing them
to provide immediate, yet selective connectivity and access to their
social profiles and online data,” Steinmetz said. "This might be
regarded as a modern version of the traditional paper business card.”
Also at Mobile World Congress, Comverse puts a new twist on mobile
advertising, with users endorsing products by replacing a model’s image
in a mobile ad with their own image and sending it to their contact
lists. In this example, imaging algorithms combine with multimedia
messaging to create a new approach to advertising campaigns, which is
personal, fun, engaging, and thus, more effective.
Expanding the Telecommunications Arena in Profitable New Directions
Looking toward the future, Comverse is aiming to expand the frontiers of
the telecom business in the consumer and enterprise segments. The
rapidly growing machine-to-machine (M2M) communications arena is finally
coming of age and can leverage the mobile Internet and billions of
miniscule sensors to provide new consumer and enterprise revenue
opportunities, such as telemetry (remote meter reading), family security
and home management, and fleet management.
The enterprise environment offers an additional fresh arena for mobile
operators. Joining forces with enterprise software vendors, innovative
management tools give businesses powerful new abilities to configure and
manage corporate communications and applications in the way best suited
to their evolving on-the-go needs.
"For three decades, Comverse has been blending creativity with emerging
market trends and next-generation technologies to advance the experience
for users and improve business results for telecom service providers,”
Steinmetz said. "At Mobile World Congress, we look forward to sharing
innovative ideas that will help operators thrive in our increasingly
open and connected world.”
Visitors to Mobile World Congress in Barcelona (Feb. 15 to 18) are
invited to meet Comverse experts in Hall 8 Booth B83 to experience the
wide range of Comverse products and services. To schedule a meeting with
Comverse, visitors are encouraged to make an online
request.
About Comverse
Comverse is the world’s leading provider of software and
systems enabling value-added services for voice, messaging, mobile
Internet and mobile advertising; converged billing and active customer
management; and IP communications. Comverse’s extensive customer base
spans more than 125 countries and covers over 450 communication service
providers serving more than two billion subscribers. The company’s
innovative product
portfolio enables communication service
providers to unleash the value of the network for their customers by
making their networks smarter. Comverse’s solutions support flexible
deployment models, including in-network, hosted and managed services,
and can run on circuit-switched, IP, IMS or converged network
environments. Comverse is a subsidiary of Comverse Technology, Inc.
(CMVT.PK). For more information, visit www.comverse.com.
All product and company names mentioned herein may be registered
trademarks or trademarks of Comverse or the respective referenced
company(s).
This release contains "forward-looking statements” under the Private
Securities Litigation Reform Act of 1995 that involve risks and
uncertainties. There can be no assurances that any forward-looking
statements will be achieved. Important factors that could affect the
statements contained herein include: changes in the demand for the
company’s products; changes in capital spending among the company’s
current and prospective customers; the risks associated with the sale of
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as well as the uncertainty of customer acceptance of these new or
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associated with rapidly changing technology and the ability of the
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