Unisys Corporation (NYSE:UIS) today announced that its German subsidiary
has won a five-year contract for information technology (IT) outsourcing
services from Henkel AG & Co. KGaA, a global manufacturer of industrial,
personal and household products with more than 52,000 employees and
operations in over 125 countries.
Unisys was one of three providers chosen by Henkel as part of an IT
outsourcing program to help the company reduce costs and increase
service delivery quality while supporting its growth objectives.
Under the terms of the agreement, Unisys will provide a range of
end-user support services for Henkel’s growing business, including
desktop management and support; service desk; end-point security;
deskside support; upgrades and repairs to personal computers and
notebooks; and transition services based on the Information Technology
Infrastructure Library (ITIL) standard.
"We are delighted to have reached a solution with our new partners that
is based on state-of-the-art technologies and work methods and allows us
to satisfy the demands of our IT users even more efficiently and
cost-effectively,” said Dr. Peter Wroblowski, Chief Information Officer
(CIO) at Henkel AG & Co. KGaA.
The Unisys outsourcing solution is designed so that it can easily be
extended as Henkel’s operational needs grow and employees require
additional levels of service. Additionally, Unisys will provide its
services for Henkel in up to 16 languages, including Chinese, English
and French, as well as German, Hindi, Japanese, Portuguese and Spanish.
"We are excited to welcome Henkel as a new client and to serve its
employees around the world,” said Tony Doye, president, Unisys Global
Outsourcing and Infrastructure Services. "We look forward to supporting
Henkel’s change agenda with innovative end-user solutions designed to
help it enhance employee productivity while reducing costs and
increasing operational efficiencies.”
About Henkel
Henkel has been committed to making people's lives easier, better and
more beautiful for more than 130 years. A Fortune Global 500 and
Germany's most admired company according to a recent Fortune survey,
Henkel offers strong brands and technologies in three areas of
competence: Home Care, Personal Care and Adhesive Technologies. Each
day, more than 52,000 employees in 125 countries are dedicated to
fulfilling Henkel's claim "A Brand like a Friend.” In fiscal 2008,
Henkel generated sales of 14,131 million euros and adjusted operating
profit of 1,460 million euros.
About Unisys
Unisys is a worldwide information technology company. We provide a
portfolio of IT services, software, and technology that solves critical
problems for clients. We specialize in helping clients secure their
operations, increase the efficiency and utilization of their data
centers, enhance support to their end users and constituents, and
modernize their enterprise applications. To provide these services and
solutions, we bring together offerings and capabilities in outsourcing
services, systems integration and consulting services, infrastructure
services, maintenance services, and high-end server technology. With
more than 26,000 employees, Unisys serves commercial organizations and
government agencies throughout the world. For more information, visit www.unisys.com.
RELEASE NO.: 0831/9017
Unisys is a registered trademark of Unisys Corporation. All other brands
and products referenced herein are acknowledged to be trademarks or
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