Vovici™,
a Verint® Systems (NASDAQ: VRNT) company and leading provider
of Voice of the Customer and enterprise feedback management solutions,
today announced that Nancy Porte, vice president of customer experience,
will present at two large industry events this fall.
IT
Expo West, a premier IP communications event, takes place at the
Austin Convention Center September 13 – 15. There, Porte will provide
anecdotal stories and results from successful Voice of the Customer
programs during the panel discussion Hearing the Voice of the
Customer Leads to Songs of Success to be held Thursday, September 15
from 10 – 10:45 am CT.
Engagement
Expo, powered by Loyalty 360, is an industry forum designed to
explore practices and solutions, along with the challenges and
opportunities that today’s organizations face across customer, brand,
channel and merchant engagement. The event will take place at The Westin
Stonebriar in Frisco, Texas, November 6-8. Porte will be joined by
Vovici customer, Ben Robins, research manager, Audience Insight &
Research, for a session titled Radio Silence is Costly, NPR Listens
with Panels,
to be held Monday, November 7 at 1:30 pm CT.
This one hour presentation will examine how online communities have
become one of the most efficient ways to listen to customers and
translate their insights and feedback into tangible business results. As
an organization opens up to customers’ thoughts, concerns and
complaints, it can gain respect and confidence, and move from a vendor
that provides a service into an indispensable partner.
With over 20 years experience, Porte is responsible for Vovici’s Voice
of the Customer program, including managing customer support, customer
training and CRM systems. She has implemented successful client support
and retention strategies at several other companies, including Approva,
Monster Government Solutions, iDEFENSE and CareerBuilder.
About Vovici
Vovici™, a Verint® Systems company, is the leading
provider of intelligent online survey management and feedback solutions.
Powerful, scalable and easy to use, Vovici’s solutions help companies
engage customers, employees and partners to increase loyalty, facilitate
innovation, and influence critical business decisions. More than a
thousand organizations worldwide, including more than half of the
Fortune 500, rely on Vovici to turn information into action. Visit www.vovici.com
for more information.
About Verint Systems Inc.
Verint® Systems Inc. is a global leader in Actionable
Intelligence® solutions and value-added services. Our
solutions enable organizations of all sizes to make timely and effective
decisions to improve enterprise performance and make the world a safer
place. More than 10,000 organizations in over 150 countries-including
over 85 percent of the Fortune 100-use Verint solutions to capture,
distill, and analyze complex and underused information sources, such as
voice, video and unstructured text. Headquartered in Melville, New York,
we support our customers around the globe directly and with an extensive
network of selling and support partners. Verint is listed on the NASDAQ
Stock Market under the symbol "VRNT." Visit us at our website www.verint.com.
This press release contains forward-looking statements, including
statements regarding expectations, predictions, views, opportunities,
plans, strategies, beliefs, and statements of similar effect relating to
Verint Systems Inc. These forward-looking statements are not guarantees
of future performance and they are based on management's expectations
that involve a number of risks and uncertainties, any of which could
cause actual results to differ materially from those expressed in or
implied by the forward-looking statements. For a detailed discussion of
these risk factors, see our Annual Report on Form 10-K for the year
ended January 31, 2011 and our Quarterly Report on Form 10-Q for the
quarter ended July 31, 2011. The forward-looking statements contained in
this press release are made as of the date of this press release and,
except as required by law, the Company assumes no obligation to update
or revise them or to provide reasons why actual results may differ.
VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE
INTELLIGENCE, INTELLIGENCE IN ACTION, ACTIONABLE INTELLIGENCE FOR A
SMARTER WORKFORCE, VERINT VERIFIED, WITNESS ACTIONABLE SOLUTIONS,
STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, EDGEVR, ULTRA, AUDIOLOG,
WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, VOVICI,
IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, and CLICK2STAFF are
trademarks or registered trademarks of Verint Systems Inc. or its
subsidiaries. Other trademarks mentioned are the property of their
respective owners.
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