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14.12.2009 13:30

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Orange Cameroon Selects Comverse Voice HUB to Manage Growth, Power New Services on Mobile Network

Comverse Technology zu myNews hinzufügen Was ist das?


Comverse today announced that Orange Cameroon, part of France Telecom’s (NYSE: FTE) Orange global communications group, has selected the Comverse Voice HUB to replace a competitor’s system to handle projected growth and support the deployment of new voice-related services on its mobile network.

Comverse Voice HUB brings to Orange Cameroon a modular state-of-the-art platform that enables a range of voice services designed to generate revenue at each stage of a voice call.

In Cameroon, the Comverse services include:

  • Visual Voicemail, which notifies users by multimedia message (MMS) or email when a voicemail has been deposited. Users click to hear the message;
  • Who Called, which monetizes previously lost revenue opportunities by delivering network-based information that the handset alone cannot provide, such as the phone numbers of callers to subscribers whose handsets are busy or unreachable (turned off, out of battery or out of service range), as well as the phone numbers of callers who reach the voicemail system but do not leave a message; and
  • Notify Me, which alerts callers when unavailable parties become reachable.

As part of the Visual Voicemail service, subscribers also have access to the Comverse Web Inbox, where all voice and fax messages are directed to a single Web-based inbox with at-a-glance details about each message. With a click, Orange subscribers can access and manage all of their messages in any order from anywhere in the world. In addition, Comverse Web Self Care allows Orange subscribers to control major aspects of their voicemail services through the operator’s portal.

"Comverse’s modular Voice HUB and the new services it enables on a single platform squarely address our key concerns, such as innovation, a superior user experience, flexibility, future-readiness, and cost management,” said Jean Michel Latute, Chief Executive Officer at Orange Cameroon.

Orange Cameroon Chief Technical Officer Eric Diwouta Loth said that the experience of other Orange affiliates in Africa with Comverse’s products and services played a key role in selecting Comverse Voice HUB.

"By giving us the ability to easily launch additional services from third parties, the Voice HUB’s open environment will help us to quickly introduce new generations of applications to meet evolving customer expectations,” Loth said. "Being able to rapidly adapt to the requirements of the fast-paced and changing marketplace will enable us to maintain a qualitative edge in our competitive market.”

Comverse has provided Orange affiliates around the globe with products and services for many years. "We look forward to strengthening our ongoing partnership with Orange Cameroon, assisting them to increase subscriber satisfaction and generate new revenues,” said Dror Bin, President of Global Sales at Comverse, the world's leading supplier of software and systems enabling value-added messaging and content services, converged billing and active customer management, and IP communications.

Comverse Voice HUB is part of the Comverse HUB Value-Added Services, which spans voice, messaging, mobile Internet and mobile advertising. Comverse HUB is a synergistic framework that enables service providers to maximize their business performance and augment their position in the market.

About Orange Cameroon

Orange Cameroon is the first Cameroon mobile operator. Since 2000, Orange Cameroon has invested more than 300 billion CFA Francs in the extension of its GSM network. Today, with close to 600 relay antennas built all over the country, the operator covers more than 450 counties and more than 90 percent of Cameroon’s population, with an exclusive presence in several counties outlying the large urban centers all the way through the border areas.

In addition to GSM, Orange has introduced GPRS and Edge to Cameroon, which has helped to equip the major cities in the country with a high mobile flow. Alongside GSM, Orange deploys a WiMax network that offers a high Internet flow.

About Orange

Orange is the key brand of France Telecom, one of the world’s leading telecommunications operators. With 123 million customers, the Orange brand now covers Internet, television and mobile services in the majority of countries where the Group operates. At the end of 2008, France Telecom had consolidated sales of 53.5 billion euros (12.7 billion euros for the first quarter of 2009) and at 31 March 2009, the Group had a customer base of almost 184 million customers in 30 countries. These include 123 million mobile customers worldwide and 13 million broadband Internet (ADSL) customers in Europe. Orange is the number three mobile operator and the number one provider of broadband Internet services in Europe and, under the brand Orange Business Services, is one of the world leaders in providing telecommunication services to multinational companies.

The Group's strategy, which is characterized by a strong focus on innovation, convergence and effective cost management, aims to establish Orange as an integrated operator and benchmark for new telecommunications services in Europe. Today the Group remains focused on its core activities as a network operator, while working to develop its position in new growth activities. To meet customer expectations, the Group strives to provide products and services that are simple and user-friendly, while maintaining a sustainable and responsible business model that can be adapted to the requirements of a fast-paced and changing eco-system.

France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on the New York Stock Exchange.

For more information: www.orange.com, www.francetelecom.com, www.orange-business.com

About Comverse

Comverse is the world’s leading provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. Comverse’s extensive customer base spans more than 130 countries and covers over 500 communication service providers serving more than two billion subscribers. The company’s innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, IP, IMS or converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com.

All product and company names mentioned herein may be registered trademarks or trademarks of Comverse or the respective referenced company(s).

This release contains "forward-looking statements” under the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties. There can be no assurances that any forward-looking statements will be achieved. Important factors that could affect the statements contained herein include: changes in the demand for the company’s products; changes in capital spending among the company’s current and prospective customers; the risks associated with the sale of large, complex, high capacity systems and with new product introductions as well as the uncertainty of customer acceptance of these new or enhanced products from either the company or its competition; and risks associated with rapidly changing technology and the ability of the company to introduce new products on a timely and cost-effective basis. The company undertakes no commitment to update or revise forward-looking statements except as required by law.

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