Pitney
Bowes Business Insight, the leading global provider of data
quality and location intelligence solutions,
announced today that
the Pitney Bowes Spectrum™ Technology Platform has received a 2009
Product of the Year Award from Technology
Marketing Corporation’s (TMC®) Customer
Interaction Solutions magazine, the leading publication covering
CRM, call centers and teleservices since 1982.
Pitney
Bowes Spectrum Technology Platform is a next generation enterprise
solution enabling organizations to optimize enterprise information while
reducing operating costs. Spectrum provides a single platform that
integrates data quality, location intelligence and decisive customer
insight, enabling organizations to better understand their customers and
assets in terms of location.
"While organizations recognize the financial and customer service
benefits of implementing a data quality initiative, identifying the
right technology to best meet their needs is just as important as the
process itself,” said Navin Sharma, director of product management for
Global Data Quality (GDQ) for Pitney Bowes Business Insight. "This award
further reinforces that companies are demanding comprehensive solutions
that can be customized to meet specific business needs. For this
reason, organizations are turning to Pitney Bowes Spectrum Technology
for complete data quality management.”
For more information about the award-winning Pitney Bowes Spectrum
Technology Platform, please visit: www.pbinsight.com.
"I am pleased to honor Pitney Bowes Business Insight for its hard work
and success. Pitney Bowes Spectrum Technology Platform has demonstrated
excellence in contact center technologies as well as providing ROI for
the companies that use them,” said Rich
Tehrani, CEO, TMC. "For 12 years, Customer Interaction Solutions
magazine has been honoring innovative companies for their contributions
in advancing technologies and application refinements,” he added.
The 12th Annual Product of the Year Awards winners will
be featured in the January 2010 issue of Customer Interaction
Solutions magazine, www.cismag.com.
For more information about the Customer Interaction Solutions’
2009 Product of the Year Awards or any of the TMC media properties,
please visit www.tmcnet.com.
About Pitney Bowes Business Insight
Pitney Bowes Business Insight (PBBI), a division of Pitney Bowes
Software Inc., a wholly-owned subsidiary of Pitney Bowes Inc., provides
a unique combination of location and communication intelligence
software, data and services that enable organizations to make more
informed decisions about customers, competition and market expansion.
With the industry’s most comprehensive set of solutions for maximizing
the value of customer data, PBBI provides the tools required to more
effectively locate, connect and communicate with customers in today’s
global markets. Leading organizations rely on PBBI solutions to increase
the accuracy and effectiveness of customer information delivery and
drive profitable growth. Visit www.pbinsight.com
and www.pb.com
for more information.
About Customer Interaction Solutions
Since 1982, Customer
Interaction Solutions (CIS) magazine has been the voice of the
call/contact center, CRM and teleservices industries. CIS
magazine has helped the industry germinate, grow, mature and prosper,
and has served as the leading publication in helping these industries
that have had such a positive impact on the world economy to continue to
thrive. Through a combination of outstanding and cutting-edge original
editorial, industry voices, in-depth lab reviews and the recognition of
the innovative leaders in management and technology through our highly
valued awards, Customer Interaction Solutions strives to continue
to be the publication that holds the quality bar high for the industry.
Please visit www.cismag.com
for more information.
About TMC
Technology Marketing Corporation (TMC) is a global integrated media
company helping our clients build communities in print, in person and
online. TMC publishes Customer
Interaction Solutions, INTERNET
TELEPHONY, Unified
Communications, and NGN
magazines. TMCnet, TMC's Web site, is the leading source of news and
articles for the communications and technology industries. TMCnet is
read by two million unique visitors each month on average worldwide,
according to Webtrends. TMCnet has ranked within the top
3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation’s
top .03% most visited Web sites. In addition, TMC produces INTERNET
TELEPHONY Conference & EXPO (ITEXPO); 4GWE
Conference and M2M
Evolution (in conjunction with Crossfire Media); Digium|Asterisk
World (in conjunction with Digium); and Smart
Grid Summit (in conjunction with Intelligent Communication
Partners). For more information about TMC, visit http://tmcnet.com/.
TMC also serves technology professionals with industry-specific Web
sites: IT.TMCnet.com,
4G-wirelessevolution.TMCnet.com,
M2M
Evolution.com, Smart-Grid.TMCnet.com,
Smart
Products Ecosystem, Robotics.TMCnet.com,
Cable.TMCnet.com,
Satellite.TMCnet.com,
Green.TMCnet.com,
Healthcare.TMCnet.com,
and Education.TMCnet.com.
For more information about TMC, visit www.tmcnet.com.