With Your24™, a groundbreaking new benefit announced today, Starwood
Hotels & Resorts Worldwide, Inc. (NYSE:HOT) will abolish set check-in
and checkout times for select Starwood Preferred Guest elite members –
and introduce ‘round-the-clock’ check-in at all Starwood hotels and
resorts.
While tradition has long held hotel check-in to 3 p.m., Starwood is
bucking convention to give its most frequent travelers complete control
of their check-in and checkout times. A member who chooses to check in
at 10 p.m. won’t have to checkout until 10 p.m. on their day of
departure, 24 hours later. Platinum SPG members who spend 75+ eligible
nights at Starwood hotels can request Your24 service.
"We’re constantly striving to make travel as personalized as possible
for Starwood Preferred Guest Members, and that means fresh thinking
around long-standing industry practices,” said Mark Vondrasek, Senior
Vice President for Distribution, Loyalty & Partnership Marketing at
Starwood. "Your24 reflects very clearly that the preferences of our
guests drive how we do business, and that’s another reason why Starwood
and SPG have earned such intense loyalty with global travelers.”
Your24 is part of a suite of new elite benefits launching March 1, 2012,
that make the award-winning Starwood Preferred Guest the richest elite
program in the industry. With the new SPG enhancements, the more you
stay, the richer it gets with more points, first of its kind benefits
such as confirmable 24-hour check-in, the addition of lifetime status,
access to a dedicated Starwood ambassador, confirmable upgrades and free
breakfast.
Starwood recently reported that elite membership in Starwood Preferred
Guest has doubled over the past five years. What’s more, they are
spending 60% more than they did five years ago.
About Starwood Preferred Guest
The SPG program’s breakthrough policy of No Blackout Dates at the
world’s most sought after collection of hotels, reinvented the
hospitality loyalty program when it launched in 1999. By creating a
program centered on its members, SPG has developed the most passionate
and knowledgeable membership base in the hotel loyalty space. Through
its use of new technologies and innovative channels such as SPG.com,
SPG.com/stayconnected, SPG.com/flights and others, SPG continues to
innovate and lead the industry. By offering No Blackouts on standard
rooms at over 1,000 hotels and resorts in nearly 100 countries, No
Blackouts on hundreds of airlines, and once in a lifetime experiences
available through SPG Moments at spg.com/moments, the program has proven
to be a big draw for the world’s most frequent travelers, and a
significant competitive advantage for Starwood. For more information
about Starwood Preferred Guest please visit SPG.com.
About Starwood Hotels & Resorts Worldwide, Inc.
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel
and leisure companies in the world with 1071 properties in 100 countries
and territories with 145,000 employees at its owned and managed
properties. Starwood Hotels is a fully integrated owner, operator and
franchisor of hotels, resorts and residences with the following
internationally renowned brands: St. Regis®, The Luxury Collection®, W®,
Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, and the
recently launched Aloft®, and Element SM. The company boasts one of the
industry’s leading loyalty programs, Starwood Preferred Guest (SPG),
allowing members to earn and redeem points for room stays, room upgrades
and flights, with no blackout dates. Starwood Hotels also owns Starwood
Vacation Ownership, Inc., one of the premier developers and operators of
high quality vacation interval ownership resorts. For more information,
please visit www.starwoodhotels.com.
