Comverse today announced that TIGO, the brand name of global
communications group Millicom International Cellular S.A. (NASDAQ:
MICC), is deploying the Comverse Voice HUB to bring voice-related
services, such as Comverse Visual Voicemail and Call Completion to its
mobile network in Bolivia and Honduras.
A major benefit of visual voicemail is that instead of calling in for
voice messages, TIGO users now will have their voice messages sent to
them immediately and automatically via multimedia message (MMS) and
email. Knowing that voicemail messages will be heard more quickly,
callers will be encouraged to leave more messages.
TIGO users also will enjoy a number of additional service enhancements.
For example, when a caller tries to reach someone whose line is busy,
Comverse Notify Me sends a text message as soon as the other party
becomes available. In addition, TIGO users will know about all phone
calls they miss because Comverse Who Called will send a text message
immediately. The message will include details about the missed calls
that the handset alone cannot report.
The convenience of these new services is complemented with an
unprecedented level of control. Comverse Web Customer and Self Care
provide TIGO users with a friendly and accessible place to adjust their
services to their exact preferences, which improves user satisfaction.
"Deployment of these new capabilities is part of our ongoing commitment
to our customers to provide them with the best user experience based on
the latest world-class services,” said TIGO CEO Juan Carlos Acosta.
"Comverse helps us provide services that keep our subscribers engaged
and pleased.”
"We are gratified that many Comverse customers in all regions return to
us for additional services,” said Dror Bin, President of Global Sales at
Comverse, the world's leading supplier of software and systems enabling
value-added messaging and content services, converged billing and active
customer management, and IP communications.
"Expanding our relationship with TIGO underscores the success of other
Comverse solutions they have been using for years, such as Business
Support Systems, text and multimedia messaging, and more,” Bin said.
Comverse Voice HUB is part of the Comverse HUB Value-Added Services,
which spans voice, messaging, mobile Internet and mobile advertising.
Comverse HUB is a synergistic framework that enables service providers
to maximize their business performance and augment their position in the
market.
At the upcoming Mobile World Congress meeting (Feb. 15 to 18) in
Barcelona, visitors are invited to Hall 8 Booth B83 to experience the
Comverse Voice HUB and a wide range of Comverse demos. To schedule a
meeting with Comverse, visitors are encouraged to make an online
request. Also, Comverse’s Yaniv Zuckerman, vice president of Portfolio
Marketing, will participate on a panel discussion, "Strategies for
Growth – Compelling Customer Service” on Tuesday, Feb. 16 from 4 to 5:30
p.m.
About Millicom International Cellular S.A. / TIGO
Millicom International Cellular S.A. is a global telecommunications
group with mobile telephony operations in 14 countries in Asia, Latin
America and Africa under the TIGO brand. It also operates cable and
broadband businesses in five countries in Central America. The Group’s
mobile operations have a combined population under license of
approximately 266 million people.
About Comverse
Comverse is the world’s leading provider of software and
systems enabling value-added services for voice, messaging, mobile
Internet and mobile advertising; converged billing and active customer
management; and IP communications. Comverse’s extensive customer base
spans more than 125 countries and covers over 450 communication service
providers serving more than two billion subscribers. The company’s
innovative product
portfolio enables communication service
providers to unleash the value of the network for their customers by
making their networks smarter. Comverse’s solutions support flexible
deployment models, including in-network, hosted and managed services,
and can run on circuit-switched, IP, IMS or converged network
environments. Comverse is a subsidiary of Comverse Technology, Inc.
(CMVT.PK). For more information, visit www.comverse.com.
All product and company names mentioned herein may be registered
trademarks or trademarks of Comverse or the respective referenced
company(s).
This release contains "forward-looking statements” under the Private
Securities Litigation Reform Act of 1995 that involve risks and
uncertainties. There can be no assurances that any forward-looking
statements will be achieved. Important factors that could affect the
statements contained herein include: changes in the demand for the
company’s products; changes in capital spending among the company’s
current and prospective customers; the risks associated with the sale of
large, complex, high capacity systems and with new product introductions
as well as the uncertainty of customer acceptance of these new or
enhanced products from either the company or its competition; and risks
associated with rapidly changing technology and the ability of the
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The company undertakes no commitment to update or revise
forward-looking statements except as required by law.