Comverse today announced that United Telecommunications Services (UTS),
an incumbent telecommunications provider in the Caribbean, is in the
final stages of deploying the Comverse
ONE Billing and Active
Customer Management solution across its entire subscriber base.
UTS is deploying Comverse’s flagship offering for Business Support
Systems (BSS) in seven territories (Curacao, Bonaire, Sint Maarten
[Dutch], Saint Martin [French], Sint Eustatius, Saba and Suriname). The
Comverse ONE solution will support UTS' full quad-play offering
including fixed, wireless, broadband (data) and cable TV services,
enabling UTS to provide a broad selection of service packages and an
enhanced customer experience.
"Comverse ONE will make creating attractive cross-product and
cross-service bundles easy to meet the convergent needs of our
customers," said Paul de Geus, CEO at UTS. "These built-in system
capabilities, such as a single provisioning point for all services, give
us powerful tools to support new business models and accelerate time to
market for service rollout."
Upon launch, Comverse ONE will enable UTS to retire multiple legacy
systems and consolidate its billing and customer management activities
around a single, integrated data model. Comverse ONE’s advanced features
also will support four languages (Spanish, Dutch, English and
Papiamento) and five currencies (Antillean Guilder, US Dollar, EC
Dollar, Euro and Suriname Dollar).
"Now with Comverse ONE, our customers are viewed holistically, no longer
as a prepaid or postpaid subscriber. We can simply relate to each
subscriber as our customer and to improving the overall, end-to-end
experience," de Geus said.
Comverse ONE is a truly converged BSS solution that will enable UTS to
support any type of payment, such as prepaid, postpaid or hybrid, as
well as create and deliver any service over any network. Comverse ONE
provides better time to market with operational cost efficiencies due to
its unified, highly efficient open architecture, based on a single
software code built around a single data model and one product catalog.
Comverse’s flagship billing solution includes active customer management
to allow operators to respond to the changing needs of customers; offer
real-time marketing capabilities; provide numerous self-service options;
and maintain a single-view of the customer, regardless of whether the
interaction is via phone, email, or live Web chat. UTS is also deploying
the Self-Service module for its consumers and retail stores, which
offers greater control and convenience of accounts for users while
reducing operational expenses significantly.
Comverse Global Services has been the systems integrator for end-to-end
delivery of Comverse ONE, providing UTS with a single vendor for a
complete, turnkey solution.
"In today's convergent market, quad-play operators such as UTS
understand the importance of offering innovative and bundled services
coupled with an outstanding customer experience,” said Dror Bin,
President, Global Products and Operations at
Comverse, the
world's leading supplier of software and systems enabling value-added
messaging and content services, converged billing and active customer
management, and IP communications.
"Comverse ONE is built to deliver these business imperatives from day
one,” Bin said, "while also serving as the basis for next-generation,
IP-based services as operators migrate to IMS networks."
About United Telecommunication Services (UTS)
The UTS Group is one of the Caribbean’s premier, integrated and growing
providers of proven telecommunication technology serving consumers,
businesses, governments, and other institutions in the Caribbean area,
South America, and Europe. UTS provides advanced, reliable and
competitive telecommunication solutions and after-sales care for its
customers, wherever these are, whoever they may be, for personal or
professional use. Backed with over 90 years of experience, UTS is the
market leader and trendsetter in its main markets in long distance and
mobile telephony services, Internet services, advanced data networks as
well as in transaction-based services such as collect calling, lease
lines, pre-paid cards and pre-paid mobile telephony. For more
information, visit www.uts.an.
About Comverse
Comverse is the world’s leading provider of software and
systems enabling value-added services for voice, messaging, mobile
Internet and mobile advertising; converged billing and active customer
management; and IP communications. Comverse’s extensive customer base
spans more than 130 countries and covers over 500 communication service
providers serving more than two billion subscribers. The company’s
innovative product
portfolio enables communication service
providers to unleash the value of the network for their customers by
making their networks smarter. Comverse’s solutions support flexible
deployment models, including in-network, hosted and managed services,
and can run on circuit-switched, IP, IMS or converged network
environments. Comverse is a subsidiary of Comverse Technology, Inc.
(CMVT.PK). For more information, visit www.comverse.com.
All product and company names mentioned herein may be registered
trademarks or trademarks of Comverse or the respective referenced
company(s).
This release contains "forward-looking statements” under the Private
Securities Litigation Reform Act of 1995 that involve risks and
uncertainties. There can be no assurances that any forward-looking
statements will be achieved. Important factors that could affect the
statements contained herein include: changes in the demand for the
company’s products; changes in capital spending among the company’s
current and prospective customers; the risks associated with the sale of
large, complex, high capacity systems and with new product introductions
as well as the uncertainty of customer acceptance of these new or
enhanced products from either the company or its competition; and risks
associated with rapidly changing technology and the ability of the
company to introduce new products on a timely and cost-effective basis.
The company undertakes no commitment to update or revise
forward-looking statements except as required by law.