Unisys Corporation (NYSE:UIS) today announced that its Australian
subsidiary has received contract extensions from the Australian
Department of Immigration and Citizenship (DIAC) for the current
engagements where Unisys provides outsourced desktop services, and
biometric and identity management solutions.
Unisys has been awarded a two year extension to continue to provide
outsourced desktop services to DIAC through June 2013. The value of the
products and services to be provided by Unisys during the extension is
estimated at approximately AUD$49.8 million (USD$39.7 million). As part
of the extended desktop services contract, Unisys has recently begun
virtualising the IT infrastructure supporting the Department’s national
office.
DIAC has also awarded Unisys a 12 month contract extension to continue
to provide biometric identity authentication solutions through August
2010. The extension will allow DIAC to purchase up to approximately
AUD$2.9 million (USD$2.3 million) of biometric identity services from
Unisys.
"These two contract extensions reflect how Unisys has successfully
worked closely with DIAC to reach some of the objectives set by an
independent review of the Australian government ICT spending by
improving processes and better using resources to support high-quality
service delivery -- while being accountable for the use of public
funds,” said Tony Henshaw, Asia Pacific Vice President, Global
Outsourcing and Infrastructure Services, Unisys. "Better IT support
allows DIAC personnel to focus on managing the needs of people visiting
or seeking to settle in Australia, and the movement of refugees into
Australian territory.”
The Unisys desktop outsourcing contract began in 2007 and covers
selected end-user computing services including service desk operations,
business support services and applications support as well as secure
email and internet services. It helps advance the department’s strategic
objective to simplify the IT environment and services that support it.
Unisys currently provides services for approximately more than 7,000
DIAC staff nationally, as well as staff in more than 60 locations
overseas. Prior to Unisys operating the service desk, there was no
single point of contact for IT related issues. Since commencing the
contract, Unisys has increased the proportion of first call resolutions
by the service desk, recorded improved customer satisfaction and handled
approximately 175,000 calls as part of more than 200,000 total contacts
per year. Unisys has also helped the department improve web site
performance and reduce spam email.
Through virtualisation, Unisys is simplifying DIAC’s IT environment,
replacing 107 existing servers with eight new ones and providing
assessment, design and implementation services, as well as required
hardware. The virtualised IT infrastructure supports the DIAC staff’s
daily end-user computing functions including email, personal and shared
storage resources and print services. The virtualised environment is
designed to reduce power consumption and the physical footprint of the
data centre, and lower infrastructure costs while maintaining data
security.
Under the biometric-identity authentication solutions contract
extension, Unisys is providing solutions and services as part of DIAC’s
national Biometrics for Border Control Program. Unisys is responsible
for supplying systems that will allow immigration officials to
authenticate an individual’s identity through facial images and
fingerprinting. The original contract began in 2006.
About Unisys
Unisys is a worldwide information technology company. We provide a
portfolio of IT services, software, and technology that solves critical
problems for clients. We specialize in helping clients secure their
operations, increase the efficiency and utilization of their data
centers, enhance support to their end users and constituents, and
modernize their enterprise applications. To provide these services and
solutions, we bring together offerings and capabilities in outsourcing
services, systems integration and consulting services, infrastructure
services, maintenance services, and high-end server technology. With
more than 26,000 employees, Unisys serves commercial organizations and
government agencies throughout the world. For more information, visit www.unisys.com.
Forward Looking Statements
Any statements contained in this release that are not historical facts
are forward-looking statements as defined in the Private Securities
Litigation Reform Act of 1995. All forward-looking statements rely on
assumptions and are subject to various risks and uncertainties that
could cause actual results to differ materially from expectations. In
particular, the value of the biometric identity contract extension is
the maximum amount of services that can be purchased by DIAC under the
contract, but DIAC is not obligated to purchase any of the services. In
addition, the estimated values of the contract extensions for both the
biometric identity contract and the outsourced desktop services
agreements are based upon the assumption that the contracts continue for
their full extended terms. The agreements are terminable for convenience
by DIAC before the end of their terms. Accordingly, the estimated values
of the contract extensions are not guaranteed. Additional discussion of
factors that could affect Unisys future results is contained in periodic
filings with the Securities and Exchange Commission.
RELEASE NO.: 1012/9023
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