Alabama Department of Human Resources Selects SouthernLINC Wireless for Jefferson County Pilot Program
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SouthernLINC Wireless, a Southern Company (NYSE: SO), today announced
that it has been selected to provide service and phones to the Alabama
Department of Human Resources as part of a pilot program for social
workers in Jefferson County.
SouthernLINC Wireless is supplying more than 160 highly-durable Motorola
i880 camera phones with TeleNav Track, a mobile resource management
service, which includes GPS-enabled wireless reporting forms, dispatch
and scheduling features, turn-by-turn navigation and wireless timecard
reporting.
"With SouthernLINC Wireless phones and TeleNav
Track, our social workers can respond to clients faster and with more
flexibility,” said Barry Spear, public
information officer with Alabama Department of Human Resources. "The
use of the phones and service is already proving to be successful.”
An added benefit of the software is that it helps achieve a greater
level of productivity and improves safety. For example, when a social
worker is at the same location for more than 90 minutes, TeleNav Track
sends an alert to his or her supervisor, prompting a call to check for
any problems.
Spear noted that oftentimes the department's social workers make home
visits in high-crime neighborhoods, and the new SouthernLINC Wireless
phones allow supervisors to more effectively monitor and interact with
their team, so they know that they are safe. He added, "It's
a proactive measure that gives us peace of mind.”
In addition to the TeleNav Track software, the ADHR is using the Motorola
i880's camera functionalities. The device enables social workers to
take photos during home visits and send them in real time to supervisors
for advice or instruction.
"Jefferson County social workers needed a
wireless communications system that provided workforce management, extra
safety features and navigation functionality with extensive coverage in
rural and metro areas,” said Bob Dawson,
president and chief executive officer of SouthernLINC Wireless. "Our
experience serving public sector and government agencies coupled with
our coverage area in Alabama and the TeleNav Track software made
SouthernLINC Wireless a natural fit for this pilot program.”
All of the Jefferson County social workers have been using SouthernLINC
Wireless phones for their wireless communication needs since the first
week of May.
About SouthernLINC Wireless
SouthernLINC Wireless, a Southern Company (NYSE: SO), is an
Atlanta-based regional wireless carrier covering the major metro and
rural areas in Alabama, Georgia, southeastern Mississippi and northwest
Florida. SouthernLINC Wireless bundles multiple communication options
into one phone including Push to Talk two-way radio, cellular service,
text messaging, wireless Internet access and wireless data. More
information about SouthernLINC Wireless can be obtained by calling
1-800-818-LINC (5462) or visiting the SouthernLINC Wireless Web site at www.southernlinc.com.
About Southern Company
With nearly 4.4 million customers and more than 42,000 megawatts of
generating capacity, Atlanta-based Southern Company (NYSE: SO) is the
premier energy company serving the Southeast, one of America's
fastest-growing regions. A leading U.S. producer of electricity,
Southern Company owns electric utilities in four states and a growing
competitive generation company, as well as fiber optics and wireless
communications. Southern Company brands are known for excellent customer
service, high reliability and retail electric prices that are
significantly below the national average. Southern Company has been
listed the top ranking U.S. electric service provider in customer
satisfaction for nine consecutive years by the American Customer
Satisfaction Index. Visit our Web site at www.southerncompany.com.
About Alabama Department of Human
Resources
The Alabama Department of Human Resources is the state's primary social
service agency. DHR works with communities to promote family stability
and provide for the safety and self-sufficiency of vulnerable children
and adults. Programs administered by DHR include: child and adult
protective services, child support enforcement, food assistance,
Temporary Assistance to Needy Families, child care licensing and
adoption services. For more information about the Alabama Department of
Human Resources, please visit the DHR Web site at www.dhr.alabama.gov.
About TeleNav Inc.
TeleNav Inc., a privately-held company headquartered in Sunnyvale,
Calif., was the first to launch a cell phone GPS system in the United
States. Deployed by 15 carriers in 21 countries, TeleNav is a global
leader in wireless location-based services. Currently, the company's
solutions are available in North and South America, Asia and Europe.
TeleNav products are available on more than 200 wireless devices and run
on all major mobile platforms currently available. For more information,
please visit www.telenav.com.
"TeleNav,” "telenavtrack”
and "telenav.com”
are registered and unregistered trademarks and/or service marks of
TeleNav Inc. Unless otherwise noted, all other trademarks, service marks
and logos used in this press release are the trademarks, service marks
or logos of their respective owners.