Asyst Launches Partner Service Program to Provide Global Service and Support for Third-Party Equipment
Asyst Technologies, Inc. (Nasdaq:ASYT), a leading provider of integrated
solutions that enhance semiconductor and flat panel display
manufacturing productivity, today announced its Partner Services
Program, a full suite of service and support capabilities being provided
to original equipment manufacturers (OEMs) through Asyst’s
Global Service organization. With this program, OEMs can leverage Asyst’s
Global Service organization to provide their customers with a broad
range of turnkey capabilities, including first line field support,
single-point logistics for spare parts and returns, preventative and
corrective maintenance programs, performance optimization, and
integrated product training.
Thomas Fry, Asyst’s VP/GM, Global Services
Division, said, "Our Partner Services offering
allows equipment OEMs to provide world-class support to customers
without the risk, start-up time, and expense of establishing and
maintaining captive service capabilities. This in turn enables our OEM
customers to expand their geographic reach and enhance the total value
of their customer offerings. We are pleased to announce that Metrosol,
Inc. will be the first customer to implement this program for its VUV
wavelength wafer fab optical metrology system.”
As the largest provider of fab automation systems, Asyst has established
an extensive global network of highly trained field service personnel.
The company’s service personnel, spare parts
and RMA facilities are positioned to respond quickly to customer needs
in every major semiconductor manufacturing region across Asia, Europe,
Japan, the Middle East, and North America.
Asyst Partner Services can be tailored to the needs of each OEM customer
and can include installation services, on-site response capability,
first line field support, telephone tech support with issue tracking and
resolution, corrective and preventative maintenance, performance
management and optimization, training, regional spares stocking, and
after hours support.
About Asyst
Asyst Technologies, Inc. is a leading provider of integrated
productivity solutions for the semiconductor and flat panel display
industries. The company offers a full suite of hardware, software and
services for manufacturers and equipment makers that enable the rapid
and efficient transport and handling of materials throughout the
manufacturing process. Asyst’s homepage is http://www.asyst.com.
Forward Looking Statements
Except for statements of historical fact, the statements in this release
are forward-looking. This includes statements regarding planned service
offerings, specifically the Partner Service Program. The company assumes
no obligation to update these statements. Such statements are subject to
a number of risks and uncertainties that could cause actual results to
differ materially from the statements made. These factors include, but
are not limited to: the continued acceptance of our products and
services; the value, timing, release and market acceptance of new
products and services; the ability to deliver targeted product and
service performance; our ability to execute on our ongoing strategic,
service and product development initiatives; as well as other factors
more fully detailed in the company's Annual Report on Form 10-K for the
year ended March 31, 2007, and other reports filed with the Securities
and Exchange Commission.
"Asyst” is a
registered trademark of Asyst Technologies, Inc. Copyright 1993-2008,
Asyst Technologies, Inc. All Rights Reserved.
