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18.10.2007 15:10

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Avaya IP Telephony Solutions Take Center Stage at New Jersey's Prudential Center - Home of the N.J. Devils

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BASKING RIDGE, N.J., Oct. 18 /PRNewswire-FirstCall/ -- When New Jersey's Prudential Center opens on October 25 with the first of ten concerts by Bon Jovi, the new state-of-the-art arena will have a state-of-the art communications network to match. Taking center stage are a host of new intelligent communications applications from Avaya Inc. , a leading global provider of business communications applications, systems and services.

Prudential Center, managed by AEG, is the first major sports and entertainment venue in the nation's top media market in over 25 years. It is the home of the New Jersey Devils, Seton Hall University men's basketball and the New Jersey Ironmen of the MISL. Prudential Center showcases 76 luxury suites, 2,330 club seats, and an array of amenities and conveniences for fans. It will seat 17,500 people for soccer games, 17,625 for hockey games, 18,500 for basketball games and 19,500 for concerts.

To serve the arena and the sports teams it will house, Avaya Platinum BusinessPartner Consultedge Inc. designed a communications solution based on Avaya Communication Manager IP telephony software and a host of powerful intelligent communications applications.

For example, field recruiters and other mobile employees will be able to use Avaya Extension to Cellular to have calls made to their desk phone ring on their cell phone as well - enabling them to be reached through a single number and to use a single voicemail inbox, whether they are in the office or away. Traveling executives will be able to use an Avaya IP Softphone application to turn their laptop into a remote communication hub for making, receiving and managing calls from a home office, hotel room or other remote site. With Avaya Modular Messaging they will be able to see incoming voicemail messages in their Microsoft Outlook inbox, play them in any order, and forward them just like an email message.

Session initiation protocol (SIP) "presence" capabilities enabled by Avaya Communication Manager will help arena and team personnel operate more productively by indicating when someone is in the office and available to take a call.

"As the first new sports and entertainment facility in this region in over 25 years, Prudential Center features a host of amenities that fans in this area have never seen before," said Dale Adams, general manager, Prudential Center. "The technology provided by Avaya is going to play a big role in our goal of making Prudential Center the most efficiently-run arena in the country."

In addition to the arena's communications network, Consultedge also designed a high-capacity data network for the Prudential Center that features switches from Extreme Networks and virtual private networking and firewall applications from Juniper Networks. Both Extreme Networks and Juniper Networks are Avaya AlliancePartners.

About Avaya

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500(R), use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com/.

About Consultedge Inc.

Consultedge Inc. leverages best-in-class technologies to produce converged voice/data communications solutions that drive business performance and value. Specializing in IP telephony, contact center/CRM and messaging solutions, Consultedge provides services that include system planning, design, implementation, project management and maintenance. The company is an Avaya Platinum BusinessPartner and maintains additional partnerships with industry leaders including Extreme Networks and Juniper Networks.

Consultedge was named one of the nation's fastest-growing technology solution providers in 2005, 2006 and 2007 by CRN Magazine and is a recipient of the NJBiz 2005, 2006 and 2007 Fast 50 award, which recognizes the 50 fastest-growing companies in New Jersey. Headquartered in New Jersey, Consultedge has offices in Michigan, North Carolina, Texas, California, Florida, North Carolina and New York. For more information, visit http://www.consultedge.com/.

About AEG

AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns or controls a collection of companies including facilities such as STAPLES Center (Los Angeles, CA), NOKIA Theatre Times Square, NOKIA Theatre at Grand Prairie (TX), the El Rey Theatre (Hollywood, CA), the WaMu Theatre (Seattle, WA), Target Center (Minneapolis, MN) and three just opened arenas, Sprint Center (Kansas City, MO), Prudential Center (Newark, NJ) and The O2, a 28-acre development located in the eastern part of London along the Thames River which includes a 20,000 seat arena and over 650,000sf of leisure and entertainment use; sports franchises throughout the world including the Los Angeles Kings (NHL), Los Angeles Riptide (MLL), the Los Angeles Galaxy and Houston Dynamo (MLS) in addition to overseeing privately held management shares of the Los Angeles Lakers (NBA). AEG developed and operates The Home Depot Center, a $150 million national training facility on the Campus of California State University Dominguez Hills in Carson, California designated as an "Official U.S. Olympic Training Site" by the United States Olympic Committee that includes major facilities for soccer, tennis, track & field, cycling, lacrosse, rugby, action sports, beach volleyball, basketball and other sports. AEG's live entertainment division, AEG LIVE is one of the world's leading concert promotion and touring companies.

AEG is overseeing the development of L.A. LIVE, a 4 million square foot / $2.5 billion downtown Los Angeles sports, residential & entertainment district featuring NOKIA Theatre L.A. LIVE, a 7,100-seat state-of-the-art live theatre which opened this October, a 54-story, 1001-room convention center "headquarters" hotel, Club NOKIA at L.A. LIVE, a 2,400 capacity live music venue, a 14-screen Regal Cineplex, "broadcast" facilities for ESPN, along with entertainment, restaurant, residential and office space and additional arenas, O2 World, on a 45-acre site in the heart of Berlin, Citizen's Business Bank Arena in Ontario, California and in Las Vegas, Nevada.

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