Concentrix Expands Global Capability with Investment in New Contact Center in Costa Rica

Concentrix Corporation, a global knowledge process outsourcing (KPO) company and wholly owned subsidiary of SYNNEX Corporation (NYSE:SNX), announced today the company has made an equity investment in Occidental Business Services, S.A. (OBS), a leading business process services company with operations in San Jose, Costa Rica. Concentrix now has the ability to service North American, European and Latin American markets with Spanish, the third most prevalent language spoken in the world, as well as other language requirements.

This strategic location allows Concentrix to offer an outsourced solution in countries with closer proximity to the United States, known as "Near-Shoring,” an alternative for multi-lingual delivery of contact center services to its customers.

"Concentrix sought to acquire an established, high quality Costa Rican service provider,” stated Dick Rapach, Vice President and General Manager of Concentrix Corporation. "After thorough research, we invested in OBS, a leading Costa Rican BPO company with a successful track record spanning over several years. As part of that investment, OBS will rebrand itself as Concentrix Costa Rica.”

"The Concentrix brand has an impeccable reputation and is well established within the BPO space,” commented Manfred Kissling, Chief Executive Officer of Occidental Business Services, S.A. "By leveraging the Concentrix brand, we expect to grow our operations more quickly, utilizing our combined expertise of the Concentrix associates, Concentrix technology and the geographical assets. In addition, Concentrix has a proactive, entrepreneurial culture that fits very well into our existing organization.”

Costa Rica is known for its political, social and economic stability and has a highly qualified multi-lingual labor force. These elements, along with a competitive telecommunications infrastructure, have allowed the country to attract a strong contingent of companies seeking an effective near-shore service delivery option. With a population of over four million and a literacy rate of over 95%, Costa Rica provides an excellent location for Concentrix to provide near-shore services for its large United States client base. The country shares similar time zones with the United States and is easily accessible through air travel.

The growth into Costa Rica represents the most recent expansion by Concentrix, bringing total worldwide employment under the Concentrix banner to more than 4,500 associates.

"We are impressed with the talent pool that is available in this country,” Rapach continued. "Our strategy calls for recruiting the best people available to service both our existing and potential new clients in technical support, customer care and demand generation programs.”

About Concentrix Corporation

Concentrix Corporation is a global KPO company with award-winning expertise in providing our clients with services and support to enhance their customer relationships. From locations in China, Japan, the Philippines, the United States and Central America, our over 4,500 employees support clients in multiple languages and countries around the world. Concentrix Corporation is a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), a Fortune 500 company. For more information, please visit www.concentrix.com.

About Occidental Business Services, S.A.

Occidental Business Services, S.A. is a leading Costa Rican BPO company with headquarters in San Jose, Costa Rica. The company provides a suite of complementary sales, customer care and support services. For more information, please visit www.obsamericas.com.

Statements in this release that are forward-looking, such as expectations of growth in operations and strategy in Costa Rica, involve known and unknown risks and uncertainties, which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.

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