Move comes after company raised tariffs by over 15% in NovemberOne of the UK's biggest energy suppliers has announced a cut in its tariffs.EDF Energy increased its
gas bills by 15.4% in November but said it would now cut them by 5% after a 9.2% decline in the one-year wholesale gas price.The move follows speculation over the weekend that Centrica, the owner of British Gas, was considering a 10% reduction in household energy bills.EDF said it had been the last of the major suppliers to raise its energy prices in the autumn, and was the first to announce a cut.Its chief executive, Vincent de Rivaz, said: "What customers want more than anything else is fair, clear and transparent prices."We know they want action rather than words. That is why we are the first major supplier to announce a cut and were the last to increase prices."The move comes on the day that an annual energy company satisfaction survey carried out by Which? put EDF second to bottom in a table of the biggest six energy suppliers, with only 43% of its customers saying they were satisfied with the company's service or likely to recommend it to others.The announcement comes after the introduction of a new billing system led to a surge in complaints from customers.EDF said an average dual fuel bill customer with typical consumption, paying by monthly direct debit, would face a bill of £1,137 a year compared with a current figure of £1,218 a year for British Gas.EDF EnergyGasCommoditiesCentricaUtilitiesHousehold billsguardian.co.uk © 2012 Guardian News and Media Limited or its affiliated companies. All rights reserved. | Use of this content is subject to our Terms & Conditions | More Feeds
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