Genpact Certified by SAP as Global Provider of Application Management Services

Genpact (NYSE:G), a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world, today announced that it has been certified as global provider of application management services by SAP AG for its ability to deliver application management services based on SAP^® technology. Genpact joins a select group of than 10 global SAP partners to achieve this certification.

"This certification from SAP helps validate capabilities provided by Genpact to global corporations across a wide range of industries,” said KNK Venkataraman, SVP & ITO Practice Leader, Genpact.

"Our dedication to continuous-process improvement is deeply ingrained in our comprehensive suite of Application Management Services (AMS), and for our clients, this innovative approach can reduce AMS-related costs by 30-40 percent,” said Perry Santia, SVP, Global ITO Business Development, Genpact. "In today’s challenging global economy, this level of savings can have a substantial impact on a client’s bottom line.”

While many providers have traditionally focused on delivering tactical support solutions, Genpact process experts work to reduce demand for AMS. They do this by eliminating non-essential technology and offering consulting services to help clients invest in more stable applications and hardware.

"Genpact has been successfully certified as a global provider of application management services,” said Michael Ressemann, global head of BPO Solution Delivery and Partner Enablement at SAP. "This SAP certification confirms Genpact’s capabilities to provide professional application management services to SAP customers worldwide, through which customers can benefit from comprehensive service offerings from Genpact. This partnership is an important extension of the SAP application management provider ecosystem.”

In addition to providing application management services, Genpact offers a variety of services in support of SAP solutions, ranging from strategic re-engineering and program management to global implementations, rollouts and upgrades. Since its inception in 2004, the company’s SAP-focused practice has enjoyed substantial growth and today integrates its capabilities to meet the advanced BPO and ITO needs of clients in the manufacturing, banking, financial services, insurance, utilities and high-tech industries. Genpact is also an SAP services partner.

About Genpact

Genpact is a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world. The Company combines process expertise, information technology and analytical capabilities with operational insight and experience in diverse industries to provide a wide range of services using its global delivery platform. Genpact helps companies improve the ways in which they do business by applying Six Sigma and Lean principles plus technology to continuously improve their business processes. Genpact operates service delivery centers in India, China, Hungary, Mexico, Morocco, the Philippines, Poland, the Netherlands, Romania, Spain, Guatemala and the United States. For more information, visit: www.genpact.com

About SAP

SAP is the world’s leading provider of business software(*), offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. With more than 82,000 customers in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol "SAP.” For more information, visit www.sap.com.

(*) SAP defines business software as comprising enterprise resource planning and related applications.

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