Genpact named ‘Best Performing BPO Provider’ & ‘Best Performing Finance & Accounting Outsourcing Firm’ in the 2009 Global Services 100 Survey

Genpact (NYSE:G), a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world, today announced that it has been ranked as the Best Performing BPO Provider & Best Performing FAO Provider in the 2009 Global Services 100 listing. The awards were presented at the 2009 Global Services Conference on February 26, 2009 in New York City.

Genpact has been a consistent performer in the Global Services 100 Survey, having been named the winner of the Best Performing BPO category for the last three years – 2007, 2008, and 2009. For the first time this year, Genpact has also been named number one in the Finance & Accounting Outsourcing (FAO) category. Genpact is the only company to have won in two categories this year.

"We are proud to have retained our position as the Best Performing BPO Provider, and are delighted to have also been named the ‘Best Performing FAO’ firm this year. Our process expertise in delivering end-to-end services across a breadth of industries and operational excellence driven by our Six Sigma, Lean and Re-engineering capabilities have allowed us to stand out in this tough environment”, said Mr. Pramod Bhasin, President & CEO of Genpact. "We thank Global Services, neoIT, our customers and employees for this important recognition”, added Mr. Bhasin.

In its fifth year now, the Global Services 100 is a compilation of the world’s most innovative service providers selected on the basis of a research study conducted by Global Services magazine and neoIT, an outsourcing advisory firm. The award honors top 100 companies that demonstrate leadership, innovation and outstanding performance in the IT and BPO services industry. The evaluation is based upon data provided by the service providers and third parties regarding effective operations, service offerings, client relationships and human capital. The GS 100 also identifies leaders in 11 categories, including Best IT Services Providers, Best IT Infrastructure Service Providers, Best OPD Companies, Best BPO Companies, Best Contact Cents, Best FAO Companies, Best HRO Companies, Leaders in Latin America, Eastern Europe and Asia and Leaders in Human Capital Development Activities.

About Genpact

Genpact is a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world. The Company combines process expertise, information technology and analytical capabilities with operational insight and experience in diverse industries to provide a wide range of services using its global delivery platform. Genpact helps companies improve the ways in which they do business by applying Six Sigma and Lean principles plus technology to continuously improve their business processes. Genpact operates service delivery centers in India, China, Hungary, Mexico, Morocco, the Philippines, Poland, the Netherlands, Romania, Spain, Guatemala and the United States. For more information, see our website at: www.genpact.com