QAD,
Inc (Nasdaq: QADI), a leading provider of enterprise software and
services for global manufacturers and Strategic
Information Group, a full service provider of enterprise technology
and regulatory management solutions, announced today that Digirad
(Nasdaq: DRAD), a medical imaging products manufacturer based in Poway,
Calif., has gone live with QAD
Customer Relationship Management (QAD CRM).
Digirad designs, manufactures and distributes solid-state gamma cameras
for nuclear cardiology and general nuclear medicine applications.
Digirad brought the world's first commercial solid-state gamma camera
for nuclear medicine to market in 2000 using its exclusive, patented
solid-state radiation detection technology. As United States’
baby boomers age, the company is experiencing growing demand for its
unique technology.
Digirad chose QAD
CRM because of its excellent functionality as well as seamless
integration with QAD
Enterprise Applications, its longstanding ERP platform. "Strategic
and QAD
helped us identify CRM’s full potential and
how we could apply it to our business needs. QAD
CRM will help us communicate better internally and quickly address
the needs of our customers,” said Donna Vogt,
director of customer service for Digirad.
"QAD
CRM maximizes communication between sales and customer service.
Cross functionality has streamlined processes and helps us respond to
customers faster. Now when a customer calls, we can quickly assess their
equipment service history and respond to their immediate needs. All
necessary information is listed on one easily navigated page. QAD
CRM will help us stay on task when following up with the customer’s
purchasing process,” said Vogt.
"There is tremendous pressure on life sciences
companies to bring new offerings to market, improve operational
efficiencies, comply with stringent regulatory requirements and meet
customer quality demands — while delivering
top-line growth and bottom-line results,”
said Doug Novak, president and chief executive officer of Strategic
Information Group. "Companies like Digirad
rely on Strategic
Information Group to help them leverage enterprise technology to
grow their businesses, drive ROI and compete successfully in the global
marketplace.”
"Today’s life
sciences companies need enterprise solutions that provide the utmost
agility for the rapidly shifting global marketplace,”
said Phil Friedman, vice president, consumer and life sciences
industries for QAD. "QAD
CRM helps manufacturers create long-term, positive customer
relationships that translate to long-term, positive bottom-line results.”
In competitive and volatile markets, maintaining strong customer
relations is critical to continued success. Challenged to both sustain
and expand the customer base, businesses need industry strength tools to
acquire, service and support their most important asset. QAD
CRM helps the sales force work smarter and create customer
relationships that drive revenue; marketing automation capabilities
build pipeline by helping sales and marketing professionals target the
right markets and execute campaigns profitably.
About Digirad
Digirad Corporation (NASDAQ:DRAD) is a provider of cardiovascular
imaging services and solid-state nuclear medicine imaging products to
physician offices, hospitals and other medical services. The company has
designed and commercialized the solid-state nuclear gamma camera for the
detection of cardiovascular disease and other medical conditions,
offering both mobile and fixed imaging systems. Mobile imaging services
that include leasing the imaging system, certified personnel and other
support required to perform imaging are offered through wholly owned
subsidiaries Digirad Imaging Solutions, Inc. and Digirad Ultrascan
Solutions, Inc.
About Strategic Information Group
Strategic Information Group helps manufacturers, suppliers, OEMS and
virtual manufacturers maximize business value through the application of
enterprise technologies. Strategic Information Group delivers a full
range of proven enterprise solutions including ERP,
CRM,
Regulatory
Management and Corporate
Performance. Strategic Information Group provides consulting,
implementation, validation, training and support services to the
automotive, consumer goods, food and beverage, electronics, industrial
products, and life sciences industries.
About QAD
QAD is a leading provider of enterprise applications for global
manufacturing companies. QAD applications provide critical functionality
for managing manufacturing resources and operations within and beyond
the enterprise, enabling global manufacturers to collaborate with their
customers, suppliers and partners to make and deliver the right product,
at the right cost and at the right time. Manufacturers of automotive,
consumer products, electronics, food and beverage, industrial and life
science products use QAD applications at approximately 6,100 licensed
sites in more than 90 countries and in as many as 27 languages. For more
information about QAD, telephone +1 805 684 6614, or visit the QAD Web
site at www.qad.com,
or register for the QAD Community at www.qad.com/community.
"QAD" is a registered trademark of QAD Inc. All other products or
company names herein may be trademarks of their respective owners.
Note to Investors:
This press release contains certain forward-looking statements made
under the "safe harbor" provisions of the Private Securities Litigation
Reform Act of 1995. A number of risks and uncertainties could cause
actual results to differ materially from those in the forward-looking
statements. These risks include, but are not limited to, evolving demand
for the company's software products and products that operate with the
company's products; the company's ability to sustain license and service
demand; the company's ability to leverage changes in technology; the
company's ability to sustain customer renewal rates at current levels;
the publication of opinions by industry and financial analysts about the
company, its products and technology; the reliability of estimates of
transaction and integration costs and benefits; the entry of new
competitors or new offerings by existing competitors and the associated
announcement of new products and technological advances by them; delays
in localizing the company's products for new or existing markets; the
ability to recruit and retain key personnel; delays in sales as a result
of lengthy sales cycles; changes in operating expenses, pricing, timing
of new product releases, the method of product distribution or product
mix; timely and effective integration of newly acquired businesses;
general economic conditions; exchange rate fluctuations; and, the global
political environment. In addition, revenue and earnings in the
enterprise resource planning (ERP) software industry are subject to
fluctuations. Software license revenue, in particular, is subject to
variability with a significant proportion of revenue earned in the last
month of each quarter. Given the high margins associated with license
revenue, modest fluctuations can have a substantial impact on net
income. Investors should not use any one quarter's results as a
benchmark for future performance. For a more detailed description of the
risk factors associated with the company and the industries in which it
operates, please refer to the company's Annual Report on Form 10-K for
fiscal 2008 ended January 31, 2008.