LumenVox, an innovator of speech recognition software, today announced
it has been selected by Avaya Inc. (NYSE:AV), a leading global provider
of business communications applications, systems and services, for
membership in the Avaya DeveloperConnection program.
LumenVox develops speech recognition technology that powers telephony
speech solutions for both large enterprises and small businesses alike.
LumenVox’s core speech recognition software,
the Speech Engine, is designed to work with the Avaya Voice Portal, a
software platform that supports a service-oriented architecture and
provides a faster, easier way to speech-enable Web services across
highly distributed enterprises. As a result, the Avaya development
community is able to deploy highly accurate and competitively priced
speech technology solutions using LumenVox technology.
The Avaya DeveloperConnection program promotes the development,
compliance-testing and co-marketing of innovative third-party products
that are compatible with standards-based Avaya solutions. Member
organizations have expertise in a broad range of technologies –
including IP telephony, contact centers and mobility applications –
helping companies extend the value of multi-vendor networks and
transform voice into an intelligent business application that delivers
true value to the bottom line.
"LumenVox’s
membership in Avaya’s developer community will
provide our joint customers with integrated speech technology for the
Avaya Voice Portal,” said Edward Miller,
president of LumenVox. "Building on Avaya
resources and working more closely with the company to deliver
compliance-tested technology to the market, we are able to speed up time
to deployment so businesses can quickly realize the benefit of an Avaya
and LumenVox solution.”
The Avaya DeveloperConnection program currently includes
thousands of software and hardware developer companies, integrators,
service providers and customers. Members have created hundreds of
innovative solutions tested for Avaya compliance, including natural
language speech recognition applications, wireless services, specialized
computer telephony integration and reporting capabilities, and
applications tailored for specific vertical industries.
Through the DeveloperConnection program, Avaya provides a number
of tools and capabilities to member companies. One example
is Application Enablement Services (AES)—a
set of application programming interfaces, protocols and Web services
that makes it easier for developers to create Avaya-compatible networks,
devices and applications.
"With the involvement of companies like
LumenVox, our Avaya developer community has become a catalyst for rapid
innovation — creating multivendor
applications that help enterprises around the world unleash powerful new
possibilities for operating more efficiently and effectively,”
said Eric Rossman, vice president, developer relations and technical
alliances, Avaya. "We help businesses embed
secure, reliable Intelligent Communications into the very fabric of
their organization so employees and customers have ready access to
information regardless of where they are and how they prefer to
communicate.”
As a member of the DeveloperConnection program, companies have
access to a wide range of support from Avaya, including technical
resources and training. There are three levels of membership –
Registered,
Gold and Platinum – each
entailing progressive levels of marketing and sales involvement. Free
Registered membership is available to anyone interested in designing
Avaya-compatible solutions. Gold-level members and Platinum members must
meet rigorous Avaya criteria for customer satisfaction, product support,
business operations, marketing and sales. LumenVox (www.lumenvox.com)
is a Gold member of the Avaya DeveloperConnection program.
Membership information and a listing of solutions developed and tested
under the DeveloperConnection program are available at www.devconnectprogram.com.
About Avaya
Avaya delivers Intelligent Communications solutions that help companies
transform their businesses to achieve marketplace advantage. More than 1
million businesses worldwide, including more than 90 percent of the
FORTUNE 500®, use
Avaya solutions for IP Telephony, Unified Communications, Contact
Centers and Communications-Enabled Business Processes. Avaya Global
Services provides comprehensive service and support for companies, small
to large. For more information visit the Avaya Web site: http://www.avaya.com.
About LumenVox
LumenVox provides powerful, full-featured and affordable speech
recognition software together with a committed focus on excellent
customer service. Its innovative speech technology empowers channel
integrators, developers and solution providers to design and deploy
dynamic speech solutions. LumenVox has gained industry recognition by
winning over 20 innovation, technical excellence and user’s
choice awards for its Speech
Engine, Speech
Platform and Speech
Tuner. LumenVox can be reached at 877-977-0707 or at www.LumenVox.com.
