Vignette Launches New Community Products
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Vignette (NASDAQ: VIGN), a global leader in Web experience management
and delivery, today announced the immediate availability of Vignette
Community Services and the upcoming availability of Vignette Community
Applications. The new community products enable organizations to add
social computing capabilities to their Web sites to help strengthen
their brand, increase user loyalty and drive revenue. Additionally, the
suite of products seamlessly integrates with Vignette’s
Web experience foundation, making it easier for customers to quickly add
engaging social elements and Web 2.0 capabilities to their sites.
"High-value activities such as innovating,
collaborating, leading and learning have individuals at their center,
and they often take place within a social context made up of informal
exchanges, brainstorming, exploration and cross-fertilization,”
wrote Nikos Drakos, research director at Gartner. "Social
software applications, such as wikis and blogs, attract and empower
these individuals together with user-friendly and flexible ways to
aggregate, organize, share and amplify the value of their personal, and
often unrecorded, knowledge and experiences.”1
Web users today rely more heavily on their peers for advice on which
companies to trust, products to evaluate or buy and services to select.
According to the 2008 Edelman Trust Barometer, "a
person like yourself” is often viewed as an
organization’s most credible spokesperson.
Vignette’s Community product line enables
organizations to give a voice to this group of peer influencers, driving
new levels of audience engagement on anything from content reviews to
product development.
Vignette Community Services can help organizations connect with and
engage key audiences by offering ratings, reviews, commenting and
tagging capabilities, similar to the services found on YouTube and
Netflix. Users are demanding that organizations offer these services so
they can share ideas and learn from their peers.
For example, a travel company that allows customers to comment on recent
vacation experiences and rate particular hotels or holiday packages
online, can help prospective customers set expectations for an upcoming
trip. Providing insights gleaned from peer experiences help customers
make more informed decisions which often result in increased purchases,
greater brand loyalty and satisfaction. According to a recent study, 55
percent of surveyed Internet users consulted other people’s
opinions online, making reviews the top resource for product research.2
Vignette Community Applications enables organizations to add features
like blogs, wikis and forums to any Web property to improve
transparency, increase interaction with and build customized communities
to better engage their target audiences. Additionally, these
organizations can leverage user-generated content and peer influence to
create valuable online communities. For example, a software company may
leverage forums or blogs to solicit feedback from customers throughout
each phase of a product lifecycle.
"Social computing and community capabilities
encourage users to contribute content and exchange ideas, often leading
to increased loyalty and innovation,” said
Mike Aviles, president and CEO of Vignette. "Other
vendors may offer community products like wikis and blogs or ratings and
reviews, but Vignette provides customers with a single platform for
their Web experience requirements.”
For more information on the Vignette Web Experience Platform, visit http://www.vignette.com/vwep.
About Vignette
Vignette helps organizations improve the way they connect online with
their key audiences by providing software for building great online
experiences and managing the content that fuels those experiences.
Vignette pioneered the Web Content Management space more than a decade
ago, and today our customers include some of the world’s
most prominent brands in virtually every industry. Vignette is
headquartered in Austin, Texas with operations worldwide. Visit www.vignette.com.
FORWARD-LOOKING STATEMENTS
The statements contained in this press release that are not purely
historical are forward-looking statements including statements regarding
the Company’s expectations, beliefs, hopes,
intentions or strategies regarding the future. Forward-looking
statements include statements regarding Vignette’s
products, future sales, market growth and competition. All
forward-looking statements included in this press release are based upon
information available to the Company as of the date hereof, and the
Company assumes no obligation to update any such forward-looking
statement. Actual results could differ materially from the Company’s
current expectations. Factors that could cause or contribute to such
differences include, but are not limited to, Future Losses, Limited
Operating History, Fluctuation of Quarterly Revenues and Operating
Results, Acquisition Integration, Competition, Dependence on a Small
Number of Large Orders, Lengthy Sales Cycle and Product Implementation,
Market Awareness of Our Product, Rapid Changes in Technology and New
Products, and other factors and risks discussed in the Company’s
reports filed from time to time with the Securities and Exchange
Commission.
Vignette and the V Logo are trademarks or registered trademarks of
Vignette Corp. in the United States and other countries. All other names
are the trademarks or registered trademarks of their respective
companies. For more information: 1 Gartner, "Key
Issues for Enterprise Social Software, 2007,”
February 2007
2 Avenue A/Razorfish, "Digital
Consumer Behavior Study,” October 2007