Prudential Partners with Google Cloud to Build the Future of Insurance with AI
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Partnership will empower Prudential's 15,000 employees to use AI to better serve its customers, with end-to-end support from Google Cloud
Supported by Google Cloud's deep expertise in health-focused AI, the Lab will initially prioritise ways of using AI to provide improved access to quality healthcare, while supporting agents' ability to deliver a seamless and personalised customer experience. The Lab will also focus on using AI to improve operating processes – with the goal of delivering a better experience for customers, agents and employees alike, and driving new, bottom-line efficiencies. Anil Wadhwani, Chief Executive Officer, Prudential plc, said: "Prudential is committed to leveraging technological innovation to create value for all our stakeholders. We are actively using data, advanced analytics and AI to create an exceptional customer and agent experience – while helping us work smarter and faster. Our expanded partnership with Google Cloud will unlock the innovation and creativity of our 15,000 employees and increase our speed to market, particularly in health insurance, where we see tremendous growth opportunities. By deepening our collaboration, we will build the future of insurance for our customers." Thomas Kurian, CEO, Google Cloud, said: "Generative AI represents a significant opportunity to drive innovation in the insurance industry. Our collaboration with Prudential and the launch of its AI Lab will help to reimagine customer experiences, optimise operations, and unlock new growth possibilities. Google Cloud is committed to providing the AI and data analytics capabilities, as well as the expertise needed to support Prudential's vision for the future of insurance." Based in Singapore, the AI Lab will also partner with institutes of higher learning, research centres, promising start-ups and AI experts. This launch deepens the working relationship between Prudential and Google Cloud that was established in 2019. With the aim of driving better insurance, health, and financial outcomes across Asia and Africa, both organisations have been collaborating on digital transformation initiatives that have the potential to benefit millions globally. Hashtag: #Prudential The issuer is solely responsible for the content of this announcement. About Prudential plcPrudential plc provides life and health insurance and asset management in 24 markets across Asia and Africa. Prudential's mission is to be the most trusted partner and protector for this generation and generations to come, by providing simple and accessible financial and health solutions. The business has dual primary listings on the Stock Exchange of Hong Kong (2378) and the London Stock Exchange (PRU). It also has a secondary listing on the Singapore Stock Exchange (K6S) and a listing on the New York Stock Exchange (PUK) in the form of American Depositary Receipts. It is a constituent of the Hang Seng Composite Index and is also included for trading in the Shenzhen-Hong Kong Stock Connect programme and the Shanghai-Hong Kong Stock Connect programme. About Google CloudGoogle Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models and development platform, as well as AI-powered applications, to help organizations transform. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner. News Source: Prudential plc
15/08/2024 Dissemination of a Financial Press Release, transmitted by EQS News. |
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05.08.2024 | Prudential Hold | Deutsche Bank AG | |
12.09.2023 | Prudential Buy | UBS AG | |
04.04.2023 | Prudential Buy | Jefferies & Company Inc. | |
21.03.2023 | Prudential Overweight | JP Morgan Chase & Co. | |
06.03.2023 | Prudential Buy | UBS AG |
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12.09.2023 | Prudential Buy | UBS AG | |
04.04.2023 | Prudential Buy | Jefferies & Company Inc. | |
21.03.2023 | Prudential Overweight | JP Morgan Chase & Co. | |
06.03.2023 | Prudential Buy | UBS AG | |
26.01.2023 | Prudential Overweight | JP Morgan Chase & Co. |
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05.08.2024 | Prudential Hold | Deutsche Bank AG | |
08.09.2021 | Prudential Neutral | JP Morgan Chase & Co. | |
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13.05.2021 | Prudential Neutral | JP Morgan Chase & Co. |
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31.10.2019 | Prudential Sell | Société Générale Group S.A. (SG) | |
15.03.2017 | Prudential Underweight | JP Morgan Chase & Co. | |
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