Powering The Future of Global Trade: Coupa Introduces Next-Generation Agentic AI to Accelerate Autonomous Spend Management Vision

Coupa unveils new Navi™ multiagent AI capabilities to help businesses future-proof their operations

FOSTER CITY, Calif., May 13, 2025 /PRNewswire/ -- Today, Coupa, the leader in AI-native total spend management, takes a significant step toward reimagining global trade with a new multiagent AI portfolio of solutions. New innovations that enhance decision-making, streamline processes, and boost productivity – freeing up time for more strategic work and powering faster insights and better outcomes. 

"Coupa is transforming global trade by using multiagent AI capabilities to dynamically and autonomously match the needs of buyers and suppliers. This collaborative network represents a fundamental shift from static applications to AI-guided networks that can act independently – paving the way for autonomous spend management," said Salvatore Lombardo, Chief Product and Technology Officer at Coupa. "Our first step on this journey is expanding our use of our Navi™ AI agent across the entire Coupa platform. Agentic AI will redefine our user experience, unlocking insights and amazing customer outcomes."

Transforming Operational Productivity with Skilled Multi-Agents
Coupa's AI-native platform unleashes AI agents as part of a reimagined user experience to help streamline execution, accelerate decision-making, and automate many routine tasks. By leveraging its unmatched $8T global spend dataset, Coupa enables organizations to scale AI across business processes, providing data-driven insights that far surpass the speed and scale of manual analysis, driving margin expansion while providing agility at enterprise scale.

In 2024, Coupa announced its first Coupa Navi™ AI agents, modernizing business operations with real-time support and guidance to enable smarter, faster decisions. Coupa has built on that foundation, expanding capabilities that redefine productivity and workflows. New Navi™ agents include:

• Coupa Navi™ Analytics Agent empowers Coupa Analytics customers with faster data analysis. The agent can respond to data requests, creating simple charts in Navi and helping users drill down into specific data asks.
• Coupa Navi™ Knowledge Agent has been upgraded to provide immediate responses with information from organization-specific policies to expedite informed decision-making.
• Coupa Navi™ Bring Your Own AI Agent, in addition to the Navi "suite" of agents, users can plug-in their own agents and assistants hosted outside of Coupa for agent-to-agent (A2A) collaboration benefits. This framework also enables partners in the Coupa App Marketplace to build and certify agentic experiences.

Coupa's two new Navi™ Supply Chain Agents simplify complex decision-making with an intuitive, natural language interface that delivers instant, actionable insights. These include:

• Navi™ Modeling Agent –purpose-built to tackle the complexity of supply chain decision-making – going beyond simple LLMs, to deliver advanced mathematical reasoning at scale, seamless integration, and responsible AI practices, ultimately driving impactful business results.
• Supply Chain Skill in the Knowledge Base Agent streamlines onboarding of supply chain designers, making it easier for all users to stay updated on building supply chain digital twins, models and scenarios.

"We are excited about Navi's potential to revolutionize our daily operations and troubleshooting by pinpointing issues and providing solutions through its extensive knowledge base, while also simplifying complex evaluations with intuitive and rapid scenario analysis guidance," said an early access user in the oil and gas industry.

Unifying Spend to Unlock Strategic Insights and Margin Impact
Coupa's industry-leading total spend management platform offers businesses a single view into all their business spend – both direct and indirect. By unifying all spend, organizations can maximize savings and efficiency gains. New products driving improved visibility include:

• Smart Intake & Orchestration transforms buying processes to make them simpler, providing a seamless, user-friendly experience that directs users to their required resources while preserving Coupa's robust backend capabilities to expedite task fulfillment.
• Inventory Collaboration maximizes working capital by dynamically overseeing inventories and providing full visibility into stock levels at customer warehouses, enabling proactive shortage and excess management, leading to decreased safety stock requirements and carrying costs.

Enhancing Operational Efficiency with AI Integrations
Coupa leverages AI across its entire platform, ensuring solutions address the evolving needs of businesses with domain-specific capabilities to enhance operational efficiency and margins throughout the entire spend management lifecycle. New capabilities include:

• AI-Powered Transaction Summaries–for requisitions, sourcing events, service sheets, and invoices–alleviates mental load and processing time by swiftly guiding users to critical information facilitating expedited decision-making.
• AI-Driven Payment Security Alerts prevent payment fraud using AI to identify anomalies and flag potentially risky payments.
• AI-Powered Health Insights, which enhance operational efficiency by identifying underperforming approval chains, reducing bottlenecks, and empowering admins to optimize approval workflows, leading to cost savings and preventing performance issues.

Learn how you can leverage Coupa's leading AI-native total spend management platform here.

Additional Resources

• Download the white paper to see how Coupa is reimaging the future of global trade.   
• Learn more about all the latest product updates in Coupa's May release.
• Check out the list of companies who have been recognized as 2025 Coupa Trendsetters.

Availability
Starting in May, all the products featured in this announcement will be generally available to customers. The Coupa Navi™ Supply Chain Agents and Coupa Navi™ Analytics Agents will be launched in Limited Availability in May. During this stage, users can explore their capabilities and provide feedback for future functionality enhancements.

About Coupa
Coupa is the leader in AI-native total spend management. Using its trusted, community-generated, $8 trillion dataset, Coupa brings autonomous AI agents, a network of 10M+ buyers and suppliers, and leading apps together on one unified platform to seamlessly automate the buying process and connect to customers in a whole new way. With Coupa, you'll make margins multiply™. Learn more at coupa.com and follow us on LinkedIn and X (Twitter).

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SOURCE Coupa Software