TrueDialog Enhances Enterprise Security and User Experience with Single Sign-On (SSO)

New SSO feature bolsters security and streamlines access for enterprise clients, reinforcing commitment to a robust security framework.

AUSTIN, Texas, May 13, 2025 /PRNewswire/ -- TrueDialog, a leading provider of enterprise-grade SMS texting solutions, announced its new Single Sign-On (SSO) capability today, further strengthening its commitment to industry-leading security protocols. This feature allows enterprise clients to seamlessly and securely access the TrueDialog platform using their existing corporate credentials, streamlining the login process and bolstering overall security.

Single Sign-On (SSO) is an authentication method that enables users to access multiple applications and systems with a single set of login credentials. By integrating SSO, TrueDialog empowers its enterprise customers to leverage their own Trusted Identity Providers (IDPs), such as Microsoft 365, to authenticate their users. This means that TrueDialog users within these organizations can log in using their familiar corporate credentials, eliminating the need to manage a separate set of usernames and passwords for the TrueDialog platform.

The implementation of SSO offers several key benefits for TrueDialog's enterprise clients, including:

• Improved Security: By centralizing access management through their own IDP, organizations can enforce stronger authentication measures, reduce the risk of weak or reused passwords, and maintain greater control over user access. Sensitive password information is never transmitted to TrueDialog, as authentication is handled directly by the customer's secure environment.
• Enhanced User Experience: Eliminating the need for multiple logins provides a more seamless and efficient user experience, allowing teams to access TrueDialog's powerful SMS capabilities without repeated authentication prompts.
• Operational Efficiency: Reducing password-related issues and streamlining access control can decrease the IT workload associated with password resets and user management, leading to potential cost savings and improved productivity.
• Compliance and Access Control: SSO supports regulatory compliance efforts by enabling centralized enforcement of access policies and reducing the risks associated with unauthorized access.

TrueDialog is dedicated to ensuring industry-leading security protocols and compliance with industry standards such as 10DLC, CTIA, and TCPA. Its platform includes built-in safeguards, opt-out management, and detailed audit trails—protecting both businesses and consumers while reducing legal and regulatory risk. The introduction of SSO is the latest addition to TrueDialog's comprehensive suite of security features designed to protect its customers, which also includes:

• Multi-Factor Authentication (MFA): Simplify access management with single sign-on and leverage multi-factor authentication for an extra layer of security against cyberattacks.
• SOC 2 Compliance: TrueDialog meets rigorous SOC 2 standards, ensuring secure data handling and reliable operations, building trust with enterprise-grade security.
• TX-Ramp: Meeting Texas Risk and Authorization Management Program (TX-RAMP) standards, based on NIST SP 800-53, ensuring compliance with data security regulations for secured, trusted, and streamlined operations.
• Automated 10DLC Registration: Streamlining number registration in days, not weeks, to ensure compliance, legal adherence, and improved deliverability.

"We understand the critical importance of security and efficiency for our enterprise clients," said Navid Ashroff, CTO of TrueDialog. "The introduction of Single Sign-On reflects our ongoing commitment to providing a robust and user-friendly platform. By enabling authentication through our customers' existing identity management systems, such as Microsoft 365, we are not only enhancing security and simplifying the login process but also empowering them with greater control over user access. This feature, combined with our existing robust security framework and compliance measures, ensures that our enterprise users can seamlessly leverage TrueDialog's powerful SMS solutions within their established security frameworks with the utmost confidence."

The SSO feature is available to TrueDialog customers on enterprise plans who have the corresponding SSO service available within their corporate tenants for authentication. This ensures a smooth and compatible integration with their existing IT infrastructure.

About TrueDialog
TrueDialog is the enterprise SMS platform transforming how organizations connect with customers through text messaging—today's most engaging and responsive channel. Through superior features, industry-leading security, and direct carrier connections, the platform delivers enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Girl Scouts, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. TrueDialog combines powerful capabilities with simplified implementation. Based in Austin, Texas, TrueDialog helps organizations build stronger relationships through reliable, cost-efficient messaging. To learn more, visit www.truedialog.com.

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SOURCE TrueDialog