China Airlines and The New Terminal One Announce Strategic Partnership, Transforming Customer Experience in New York City

TAIPEI,Taiwan and NEW YORK, July 7, 2025 /PRNewswire/ -- China Airlines (CAL), a Taiwan-based carrier, will begin operations at The New Terminal One at New York John F. Kennedy International Airport in 2026, launching an elevated travel experience for its valued customers. The long-term partnership between China Airlines and the New Terminal One will support the carrier's ambition to expand its network in North America, transforming the customer experience at one of the airline's top international gateways.

The New Terminal One is a key component of the Port Authority of New York and New Jersey's $19 billion transformation of JFK Airport into a world-class gateway, which will include two new terminals, the modernization and expansion of two existing terminals, a new ground transportation center, and an entirely new, simplified roadway network.

China Airlines currently operates four weekly flights from JFK to Taiwan Taoyuan International Airport on Boeing 777-300ER aircraft. In 2026, the airline will move its operations to the New Terminal One, ushering in an enhanced travel experience in New York, home to one of the largest Taiwanese communities abroad.

"We are honored to partner with China Airlines as they embark on this exciting new chapter in their New York operations. With a shared commitment to delivering exceptional customer experiences, we look forward to a long-term partnership with China Airlines as they grow their presence in North America," said Jennifer Aument, CEO, The New Terminal One at JFK.

"With such a promising future of The New Terminal One at JFK, China Airlines also hopes for an efficient construction of the facilities. We look forward to utilizing the latest technology to promote China Airlines and share the excitement of Taiwan with our customers," said Kevin Chen, President of China Airlines.

China Airlines customers can look forward to a seamless journey when flying out of the New Terminal One. Offering the latest technology, world-class retail and dining, and exceptional guest service, the New Terminal One will provide an unmatched travel experience for China Airlines passengers in the iconic city of New York.

With a strong commitment to enhance its customer experience, China Airlines has invested significantly in its fleet, network and inflight service.

China Airlines operates nonstop flights to six North American destinations, offering more than 40 return flights from its hub in Taiwan Taoyuan. With nearly 500 weekly flights, China Airlines ensures strong connectivity for transfer passengers traveling between Asia and North America. In addition to passenger services, China Airlines also operates a strong cargo network, serving 12 destinations across North America.

As a member of the SkyTeam global airline alliance, China Airlines joins four fellow SkyTeam carriers – Air France, KLM, Korean Air and SAS – in selecting the New Terminal One as their new home. The other carriers that form the growing community of leading airlines that will operate at the New Terminal One include Etihad, LOT Polish Airlines, EVA Air, Air Serbia, Neos, Philippine Airlines, Turkish Airlines, Air New Zealand, Royal Air Maroc and Air China.

About The New Terminal One

The New Terminal One at John F. Kennedy International Airport is a bold and exciting project to develop a best-in-class international terminal that will serve as an anchor terminal in the Port Authority's $19 billion transformation of JFK into a global gateway to the New York metropolitan area and the United States. The New Terminal One will set a new standard for design and service, aspiring to obtain a Top 5 Skytrax ranking.

The New Terminal One is being built on sites now occupied by Terminal 1 and the former Terminal 2 and Terminal 3, where it will anchor JFK's south side. Construction is taking place in phases with full completion in 2030. The first phase, including the new arrivals and departures halls and first set of 14 new gates, is expected to open in 2026. At completion in 2030, the New Terminal One, with a total of 23 gates, will be 2.6 million square feet, making it the largest terminal at JFK and nearly the same size as LaGuardia Airport's two new terminals combined.

The New Terminal One consortium of labor, operating, and financial partners is led by Ferrovial, JLC Infrastructure, Ullico, and Carlyle. The New Terminal One is being built by union labor and is committed to local inclusion and labor participation, focusing on diversity and capacity-building opportunities, including a commitment to target participation goals of 20% for minority-owned business enterprises, 10% for women-owned business enterprises, 10% for local business enterprises and 3% for service-disabled veteran-owned businesses.

To learn more about the New Terminal One at JFK International Airport, visit https://portauthoritybuilds.com/redevelopment/us/en/jfk/planned-projects/terminal-1.html 

About China Airlines http://www.china-airlines.com：

China Airlines (CAL) was founded in 1959. The Taiwan-based carrier now employs more than 10,000 people worldwide and the Group's fleet has grown to 114 aircraft. A longstanding supporter of environmental protection and socio-economic development, China Airlines embraces corporate sustainability and strives to become the leading airline in the Asia-Pacific and fly worldwide by providing every traveler with the utmost flying experience.

China Airlines is one of the 19 carriers that make up the SkyTeam Alliance, providing passengers with access to an extensive global network of more than 13,600 daily flights to 1,000 destinations in 160 countries. China Airlines continuously delivers a safe, high-quality, eco-friendly, and innovative flying experience, ensuring a comfortable journey and peace of mind for travelers and creating more wonderful moments through flying. As the leading air cargo carrier in the Taiwanese market, China Airlines Cargo Services provide consignors with a reliable, convenient transportation service that is always being improved.

Major domestic and international accolades garnered by China Airlines in recent years include a gold award at the first ESG Transportation Sustainability Award; consecutive wins at the Taiwan Corporate Sustainability Awards and Global Corporate Sustainability Awards; being selected for the FTSE4Good Emerging Index and FTSE4Good TIP Taiwan ESG Index; being chosen as a constituent stock of Dow Jones Sustainability Indices (DJSI) for the eighth time; as well as the Five Star Global Airline and Best in Food and Beverage awards from the Airline Passenger Experience Association (APEX), and was named the "Best Airline in North Asia" by Global Traveler magazine.

View original content to download multimedia:https://www.prnewswire.com/news-releases/china-airlines-and-the-new-terminal-one-announce-strategic-partnership-transforming-customer-experience-in-new-york-city-302499391.html

SOURCE The New Terminal One at JFK