Sapphire LLC to Launch ReturnMail.ai to Automate Return Mail Processing for High-Volume Organizations
WASHINGTON, July 28, 2025 /PRNewswire/ -- Sapphire LLC, founded by entrepreneurs Almustafa "Almo" El Hillo and Deron Cooper, is preparing to launch ReturnMail.ai, a software platform that uses artificial intelligence to automate return mail processing — a longstanding manual workflow in both government and enterprise operations.
Launching in August 2025, ReturnMail.ai is conducting demos with a growing list of interested organizations. The product has been adopted by regional banks and universities and will be implemented in pilot programs by state government agencies that manage high volumes of undeliverable mail.
Every year, more than 6 billion pieces of mail are returned as undeliverable in the U.S., creating significant operational inefficiencies, compliance risks, and missed revenue opportunities.
ReturnMail.ai automates the process of securing corrected addresses for undeliverable mail, reducing processing time by over 80% and cutting costs by more than 50%.
"We're building tools to modernize legacy workflows and allow organizations to do more with less," said Co-Founder, Almustafa El Hillo.
In addition to the time and cost savings, the product ensures organizations remain compliant with regulatory communication requirements. Many government agencies are required to make multiple outreach attempts to individuals with undeliverable mail before terminating services, such as Medicaid or SNAP benefits. Similarly, banks, insurers, and utilities must maintain accurate address records for compliance and service continuity.
The platform is tailored for a wide range of high-mail-volume sectors, including:
- Government agencies (Departments of Human Services, Elections Boards, DMV, Tax Authorities)
- Financial services (banks, credit unions, billing)
- Healthcare, insurers, and utilities
- Universities and large non-profits
"By automating repetitive tasks like return mail processing, our product enables staff to redirect their time and energy toward higher-impact tasks that require human insight," said Co-Founder, Deron Cooper.
Sapphire LLC, headquartered in Washington, D.C., is focused on building AI tools that automate outdated, manual processes for government and enterprise clients. With early adoption already underway, ReturnMail.ai is positioned to become the new standard for return mail handling across industries.
To schedule a demo or learn more, visit www.ReturnMail.ai or contactteam@sapphiredc.com.
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SOURCE Sapphire LLC