SUCCESSKPI WINS PEOPLE'S CHOICE STEVIE® AWARD FOR "INVISIBLE AI" IN 2025 AMERICAN BUSINESS AWARDS®
FAIRFAX COUNTY, Va., June 4, 2025 /PRNewswire/ -- SuccessKPI was named a winner of a People's Choice Stevie® Award for Favorite New Products for the 23rd Annual American Business Awards® (ABA).
SuccessKPI was selected as the favorite new AI product for its Invisible Generative AI (GenAI) capabilities natively integrated into its AI-powered workforce engagement management (WEM) platform. SuccessKPI leverages GenAI throughout all its core solutions, including business intelligence, speech & text analytics, real-time agent assist, quality monitoring and workforce management.
The American Business Awards are the nation's premier business awards program. All individuals and organizations operating in the U.S.A. are eligible to submit nominations — public and private, for-profit and non-profit, large and small.
Winners of the crystal People's Choice Stevie Awards, as well as all other winners in the 23rd ABAs, will be celebrated during a gala awards banquet on Tuesday, June 10, in New York City.
The People's Choice Stevie Awards for Favorite New Products are a feature of the American Business Awards in which the general public can vote for their favorite new products and services of the year. All new products and services nominated in the ABAs' new product categories were included in people's choice voting.
More than 3,600 nominations were submitted to this year's American Business Awards for consideration in a wide range of categories, including New Product or Service of the Year, Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year and Startup of the Year, among others.
"SuccessKPI's GenAI helps solve problems in ways never possible before — making agents, supervisors and analysts more effective, uncovering answers that were previously hidden, and adding context at scale. Crucially, our patent pending Playbook BuilderTM action framework solves the long-standing challenge of turning insights into actions that deliver measurable outcomes," said Dave Rennyson, CEO of SuccessKPI.
Details about the American Business Awards, the list of People's Choice Stevie Award winners, and the complete list of Stevie winners in this year's ABAs are available at www.StevieAwards.com/ABA.
About SuccessKPI
SuccessKPI is a revolutionary enterprise AI Analytics & Automation company enabling contact centers to utilize artificial intelligence and automation to improve business outcomes and transform customer experiences. SuccessKPI's insight and action platform removes the obstacles that agents, managers and executives encounter in delivering exceptional customer service. We are trusted by some of the world's largest government, BPO, financial, healthcare and technology contact centers in the United States, Europe and Latin America. Learn more at www.successkpi.com.
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SOURCE SuccessKPI