WineDirect Fulfillment Celebrates Strategic Partnership with Jackson Family Wines
AMERICAN CANYON, Calif., Nov. 10, 2025 /PRNewswire/ -- WineDirect Fulfillment is proud to highlight its long-standing and evolving partnership with Jackson Family Wines, a collaboration built on shared values, innovation, and a commitment to excellence.
At WineDirect Fulfillment, partnership is the foundation of everything we do. We operate as an extension of our clients' organizations, working closely to plan, optimize, and execute fulfillment strategies that drive results. Our partnerships extend beyond our clients to include suppliers, communities, and industry peers, all united by a common goal: delivering exceptional value and impact.
Since 2018, WineDirect Fulfillment has partnered with Jackson Family Wines to deliver scalable, efficient, and customer-focused solutions. What began as a solution to a shipping need has grown into a dynamic, multi-faceted partnership. Together, we have developed solutions across disciplines including martech integrations, sustainable packaging initiatives, and advanced storage and logistics. Over the course of this collaboration, we have seen measurable improvements, including a significant reduction in return rates, which reflects the strength and precision of our joint efforts.
Jackson Family Wines has also leveraged WineDirect Fulfillment's special projects team to elevate their customer experience through premium offerings such as bottle engraving, custom ribbon detailing, and high-volume specialized packaging. These tailored services have helped enhance brand presentation while maintaining operational efficiency at scale.
In addition, Jackson Family Wines has optimized WineDirect Fulfillment's warehouse footprint by strategically utilizing all fulfillment locations across the country. This approach has increased reliability for ground shipments and improved average shipping zones, resulting in faster delivery times and a better overall customer experience.
"We're proud of the synergies we've built with Jackson Family Wines," said Joe Waechter, CEO at WineDirect Fulfillment. "This partnership reflects our dedication to being a reliable, forward-thinking collaborator that delivers strong solutions and measurable results."
"Working together on sustainable packaging initiatives and logistics optimization has helped us create meaningful efficiencies across our operations," says Mitch Davis, Chief Operating Officer, Jackson Family Wines. "This partnership reflects our commitment to both environmental stewardship and delivering exceptional experiences to our customers," he added.
As we continue to grow alongside Jackson Family Wines, we remain committed to fostering partnerships that elevate the wine industry and the communities we serve.
We invite wineries of all sizes to explore how partnering with WineDirect Fulfillment can streamline operations, enhance customer experiences, and drive long-term growth. To learn more about our services and how we can support your business, visit winedirectfulfillment.com. or contact our team directly.
Media Contact: WineDirect Fulfillment on LinkedIn | Instagram | Facebook marketing@winedirectfulfillment.com
WineDirect Fulfillment is the leader in direct-to-consumer (DTC) wine logistics, exceeding the industry standard for seamless, efficient, and reliable service. We specialize in best-in-class fulfillment solutions, cutting-edge technology integrations, and meticulous wine care to ensure every bottle reaches customers in perfect condition. With a commitment to innovation and excellence, we empower wineries to streamline operations, enhance customer experiences, and drive growth in the competitive DTC market. WineDirect Fulfillment is proud to host industry leaders, including Jackson Family Wines, on our sponsor panel at the upcoming Direct-to-Consumer Wine Symposium (DTCWS), further showcasing our collaborative approach and commitment to advancing the wine industry. For more information, please visit winedirectfulfillment.com.
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SOURCE WineDirect Fulfillment, Inc.