Activated Insights Releases 2025 Benchmarking Report, Unveiling Key Drivers of Retention and Revenue in Home-Based Care

REXBURG, Idaho, July 1, 2025 /PRNewswire/ -- Activated Insights announces the release of its 16th Annual Benchmarking Report for Home Care, Home Health, and Hospice. The report remains an essential resource that empowers providers to lead with data, drive outcomes, and elevate care experiences.

"Now in its second decade as the leading resource for home care providers, this report continues to equip our industry with the essential data needed to drive real, measurable impact in the care our providers deliver. It also highlights the leadership of those who are committed to quality and outcomes," said Bud Meadows, Chief Executive Officer at Activated Insights. "We believe that together, we can shape a future where home care is more personalized, effective, and impactful for everyone involved."

The 2025 Benchmarking Report reveals a trend emerging across the industry: providers that invest in staff development, including structured compliance training, are seeing stronger retention rates and financial performance. Agencies offering at least eight hours of onboarding and 12 hours of ongoing training, including compliance-focused content, reported an average annual revenue increase of nearly $350,000, demonstrating the power of consistent, education-based programs. Results from investments in experience management and staff engagement have also shown a positive trend, with turnover rates dropping to 75%, the lowest level reported in the past five years.

These findings are just a glimpse of what is covered in this year's report. The 2025 Benchmarking Report offers a comprehensive look at performance benchmarks across workforce management, training, finance, operations, and satisfaction metrics. Data was gathered through an industry-wide survey conducted in early 2025, providing a real-time view of how providers are navigating today's most pressing challenges.

To explore this year's insights and download the full 2025 Benchmarking Report, visit: https://activatedinsights.com/benchmarking.

For a walk through of key findings, watch our on-demand webinar hosted by Todd Austin, President, at Activated Insights: https://activatedinsights.com/webinars_events/key-findings-from-the-2025-benchmarking-report/

About Activated Insights
Activated Insights enables long-term and post-acute care providers to improve the experience of every interaction with employees and the people in their care. Through recruitment, continuing education and training, recruitment and retention, and experience management tools—along with the industry's leading benchmarking and recognition programs—Activated Insights helps providers improve satisfaction, reduce turnover, and achieve operational excellence across senior living and home-based care. Learn more at activatedinsights.com.

For media inquiries or to request key findings from the 2025 Benchmarking Report for media related use, please contact:

John Porricolo
Senior VP of Marketing
john.porricolo@activatedinsights.com
813-548-6454

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SOURCE Activated Insights