More older adults open to learning AI tech for financial services

Older adults aged 60 and older are most eager to learn and adopt the artificial intelligence (AI) technology, especially in financial services, despite having the lowest current usage of AI tools, a Woori Financial Group report showed Thursday. The finding comes amid a major shift in how older adults are preparing for retirement, wealth management and digital inclusion in an AI-driven economy. The report was based on a survey of 10,000 people aged 20 to 69 and a series of in-depth interviews. More than half, or 56.3 percent, of those aged 60 and older said they have used AI services, which was lower than their younger peers (70 percent). Only 29 percent of respondents aged 60 and older said they tried generative AI tools, and most of the use was limited to simple information searches. However, over 84 percent of them said they are willing to increase AI usage, especially for financial services. They were more confident than younger groups that AI-based financial services, including robo-advisers, would outperform human advisors in the long term. Of those over 60 with the largest financialWeiter zum vollständigen Artikel bei Korea Times Weiter zum vollständigen Artikel bei Korea Times