Citibank Korea accelerates AI adoption in daily workflows, enhances employee productivity

Citibank Korea said Friday that it has begun the full deployment of Citi AI, Citi’s newly introduced artificial intelligence platform, across the organization. As part of this initiative, the bank hosted Citi AI Days on Wednesday and Thursday, as employees shared practical examples of how Citi AI can be applied in their day-to-day work. Citi AI is a purpose-built platform designed based on a human-led AI approach, which supports and enhances employees’ professional expertise and decision-making. With safety and responsible use as its core principles, the platform helps employees perform their work in a more efficient and consistent manner. Through Citi AI, Citibank Korea expects to more effectively leverage the data and expertise accumulated across Citi’s global network, while reducing the burden of repetitive tasks such as data analysis and document preparation. This will enable employees to focus on higher-value activities. The bank plans to systematically embed AI across client support, talent development and overall business operations. In addition, the bank is operating the CiWeiter zum vollständigen Artikel bei Korea Times Weiter zum vollständigen Artikel bei Korea Times