Hyundai Motor salesperson achieves milestone with customer-centric mindset

Kang Byung-chul, a sales director for Hyundai Motor’s commercial vehicles, cites his unwavering focus on a customer-centric mindset as the key driving force for his surprising sales milestone. He earned the recognition as the carmaker’s second salesperson to achieve a cumulative total of 3,000 commercial vehicle sales. The figure is noteworthy in that all the sales were from commercial cars, such as large trucks for transportation of equipment. Commercial cars refer to specially-designed vehicles, such as buses, vans and concrete trucks known in Korea as "remicon." Kang joined the automaker in 1997 and achieved robust sales over his 28 years with the company. In 2022, he also received the title of sales master after reaching a milestone of more than 2,500 vehicles sold. Kang said he has not hesitated to travel to meet interested customers. “There is no special secret for my sales,” he said during a telephone interview. “I travel all around the country when customers contact me. I always make it a rule to listen to the voice of customers with sincerity and empathy.” The sales acWeiter zum vollständigen Artikel bei Korea Times Weiter zum vollständigen Artikel bei Korea Times