LG Uplus targets foreigners with multilingual services

LG Uplus is set to expand its foreigner-friendly services by launching stores dedicated to non-Korean-speaking customers across the country. The company announced Thursday that it will provide documents in 17 languages and operate 67 specialized stores in major cities to better serve foreign residents. The 17 languages include English, Chinese, Vietnamese, Russian, Thai, Burmese, Mongolian, Uzbek and Lao — the broadest range of translated options offered by any telecom carrier in Korea. The initiative aims to offer easier and more convenient ways for expats in Korea to sign up for mobile services. “As the number of foreigners residing in Korea continues to increase, we’ve strengthened our services to resolve their inconveniences in using telecom services and to improve their experience,” the company said in a release. “We’ll continue to invest in our customer service infrastructure to better serve all customers.” Offering translations in various languages will address one of the biggest issues for foreign customers. To solve language barriers foreigners experience when signiWeiter zum vollständigen Artikel bei Korea Times Weiter zum vollständigen Artikel bei Korea Times