The City of Pittsburg, California Provides Update on August 2024 Security Incident

PITTSBURG, Calif., Oct. 2, 2025 /PRNewswire/ -- The City of Pittsburg, California is providing an update on a security incident that involved certain information maintained by the City of Pittsburg.

The City of Pittsburg may maintain information about individuals for various reasons, including if they are or were a resident, employee, dependent or beneficiary of an employee, or if they received services from or interacted with any City of Pittsburg department or division, such as the Water Utility Billing or Business License Division.

As the City of Pittsburg previously shared, it became aware of a cybersecurity incident affecting a portion of its environment in August 2024. Upon detection, the City of Pittsburg took steps to contain the incident and engaged external cybersecurity specialists to secure its systems and thoroughly assess the situation.

On August 23, 2024, while the investigation was ongoing, the City of Pittsburg informed the Pittsburg community about the incident and the steps it was taking in response. On May 7, 2025, the City of Pittsburg provided an update on its response and established a website where individuals could learn more about the incident and resources available to help protect their information. At that time, the City of Pittsburg also established a dedicated call center to assist individuals with inquiries related to the incident. The call center remains operational and will continue to be available for an additional 90 days from the date of this notice.

The City of Pittsburg recently completed its investigation and determined that certain information related to individuals may be involved. The specific information involved is not the same for everyone. It depends on the individual's relationship or interaction with the City of Pittsburg but may include an individual's name and one or more of the following types of information: date of birth, Social Security number, medical information, health insurance information, financial account information, passport, and driver's license or state identification number.

The City of Pittsburg is actively notifying potentially affected individuals through multiple communication channels. This includes issuing a nationwide media notice, updating its dedicated website (https://www.pittsburgca.gov/Home/Components/News/News/3615/), and sending letters to individuals for whom contact information was available. The City of Pittsburg is also providing 24 months of complimentary credit monitoring and identity protection services to individuals whose Social Security number or Driver's License number may be involved.

For additional information relating to this incident or the resources available, please visit the City of Pittsburg's dedicated website at [https://www.pittsburgca.gov/Home/Components/News/News/3615/]. Any updates relating to this incident will also be posted on this website.  

As explained above, the City of Pittsburg has established a dedicated call center to assist individuals with inquiries related to the incident. Individuals can reach the call center at 855-260-7553, where representatives are available Monday through Friday, from 6:00 AM to 6:00 PM Pacific Time. Individuals are encouraged to contact the call center to verify if their information may be involved or to address any other questions they may have.

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SOURCE City of Pittsburg, California