Veho and RIVR Partner to Improve E-Commerce Delivery Through AI-Powered Robots

The Tech Companies Will Start Deploying Robots This May in Austin, Texas

AUSTIN, Texas, May 27, 2025 /PRNewswire/ -- Veho, the technology company that operates the fastest-growing alternative parcel delivery platform in the U.S., and RIVR, a physical AI and robotics leader, today announced an initiative to improve e-commerce delivery experience and efficiency through the use of parcel delivery robots.

Veho and RIVR are launching robot-assisted e-commerce delivery today in Austin.

The deployment begins today in Austin, with plans to expand to additional markets later this year based upon learnings during the initial trial. The robots are not intended to replace human delivery drivers. Rather, they are intended to enable humans to deliver more parcels, faster, with less physical strain, all while maintaining the superior delivery experience for which Veho is known. The ability for humans to work with and manage robots performing deliveries may be particularly valuable in dense areas with many deliveries but limited parking.

While a human driver completes one drop-off, the wheeled-legged robot will deliver another, navigating from the delivery vehicle all the way to the customer's doorstep, placing parcels according to customer's instructions, while leveraging the Veho app to send a photo of each successful delivery. See a video of the robot here.

During the trial, a RIVR employee will accompany the robot to ensure safety and delivery quality, while Veho and RIVR team members monitor the robot to learn how it performs during real life deliveries.

"Over nine years, Veho has proven that a delivery platform and technology built for e-commerce produces better delivery experiences and economics for consumers and brands. This partnership is an exciting next step in reinventing e-commerce delivery and enabling brands to turn shipping from a cost center to a value driver," said Veho co-founder and CEO Itamar Zur. "When it comes to delivery, customers care most about its reliability, speed and cost. Working with RIVR will help us learn if pairing a human with a robot can improve delivery reliability, speed and costs, all while maintaining a great delivery and brand experience."

Veho's platform enables drivers to deliver millions of packages per month across 50 U.S. metropolitan areas, most recently launching in New York City. The technology powering Veho's network of over 30 distribution centers across the US and its app-based platform for 84,000 independent driver-partners was built entirely in-house, making Veho a partner of choice for a robotics and AI leader like RIVR.

"With the exponential rise in e-commerce, the last mile has become the most critical—and complex—link in the logistics chain. At RIVR, our mission is to put one million delivery robots into the field, leveraging General Physical AI to scale urban robotics to where it's needed most," said Marko Bjelonic, CEO of RIVR. "Our partnership with Veho is a major milestone on that journey to bring our technology to the U.S. As a leading parcel delivery platform in the U.S., Veho offers the ideal environment for deploying at scale—helping us deliver not just faster and more cost-effective service, but a smarter, more human-centered model for robotics in logistics."

RIVR has solved the last-100 yard challenge with the combination of its wheeled-legged design and physical AI, which enables the robot to navigate real-world obstacles like stairs, gates, and uneven terrain—all the way to the consumer's doorstep. Unlike sidewalk robots, which are limited to curbside, attended deliveries with low throughput, RIVR's robot operates in parallel with human drivers and at a speed that makes dense, multi-drop delivery commercially viable. And while drones offer reach in rural areas, RIVR is purpose-built for the complexity and scale of urban logistics—bringing automation to the final few meters of every delivery.

About Veho
Veho is a next-generation parcel delivery platform, turning shipping from a cost center into a value driver. By combining purpose-built technology, customer experience obsession, and a scalable delivery network, Veho enables brands to offer an Amazon-level delivery experience that improves their bottom line. The industry-leading results speak for themselves: 99% on-time delivery, 4.9/5 customer satisfaction score, 71% fewer delivery-related refunds, and a 41% increase in customer lifetime value. Now one of America's largest tech-enabled logistics platforms, Veho serves over 113 million Americans across 50 markets–and growing. Learn why leading brands like Sephora, Lululemon, Saks, and Macy's trust Veho to increase the return on their shipping spend at shipveho.com.

About RIVR
RIVR is pioneering the future of last-mile delivery with its wheeled-leg robots powered by Physical AI, giving 1 human the power of 1,000 robots. RIVR enhances efficiency, sustainability, and scalability in last-mile and last-100-yard delivery—the catalyst for 1M+ robots that unlock a data flywheel for General Physical AI. Founded in 2024 by Physical AI experts from ETH Zürich, RIVR has been at the forefront of AI-driven robotics. Their innovations have gained global recognition, gaining significant media attention with more than 100M views. RIVR is backed by Jeff Bezos through Bezos Expeditions and HSG.

Media Contacts:
Veho: Evan.Wagner@shipveho.com; veho@launchsquad.com
RIVR: Ben.Simmen@rivr.ai 

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SOURCE Veho