Banks strengthen anti-scam measures amid Coupang data breach fallout

Commercial lenders are strengthening their anti-scam measures, prompted by concerns over voice phishing and financial fraud after the Coupang data breach, market watchers said Thursday. The collective efforts include reinforcing detection, expanding specialized teams and intensifying customer prevention measures to identify scams before funds are transferred. Financial authorities have already issued a consumer warning, citing an increased likelihood of impersonation attempts based on leaked customer data. Shinhan Bank has integrated its artificial intelligence (AI) fraud detection model — designed based on known fraud patterns — into its voice phishing monitoring system. The model accounted for around 10 percent of all suspicious case detections in the first half of this year. Shinhan plans to further extend the role of AI in its monitoring operations by the end of the year. KB Kookmin Bank is expanding its financial crime monitoring workforce to increase the speed of fraud pattern analysis. Its upgraded AI system identifies suspicious transactions and quickly enables payment freezesWeiter zum vollständigen Artikel bei Korea Times Weiter zum vollständigen Artikel bei Korea Times