Gov't data disruptions hit Korea's financial services ahead of Chuseok holiday

Financial services in Korea remained disrupted Monday, after a lithium-ion battery fire at the National Information Resources Service (NIRS) on Friday incapacitated identity verification systems nationwide. While no major consumer-facing breakdowns were reported, banks remained in emergency mode, as the end-of-month surge in transactions and the approaching Chuseok holiday added pressure to restore services. As of Monday, national ID cards, or resident registration cards, remained unusable via online and automated channels, suspending non-face-to-face account openings and certificate issuance. At physical branches, tellers had to manually verify identities by calling the government's automated response system, resulting in delays. Brokerages and cryptocurrency exchanges reported similar issues. Remote account openings, one-time password issuance and password resets were halted due to the inability to authenticate users via national ID cards. A banking industry official said that although some digital services were temporarily unavailable and customers experienced delays at branches, overaWeiter zum vollständigen Artikel bei Korea Times Weiter zum vollständigen Artikel bei Korea Times