Porsche Korea boosts customer satisfaction, aims for sustainable growth
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Porsche Korea has conducted a diverse range of projects this year to boost customer satisfaction with service quality and brand experiences, in hopes of solidifying its footing as the nation’s most trusted premium carmaker, the company said Tuesday. In February, the luxury carmaker opened its cutting-edge service center in Seoul’s trendy neighborhood of Seongsu-dong, in a show of strong commitment to local customers. The facility is one of the largest in Asia and features energy-efficient infrastructure. The 11-story after-sales service center can repair over 90 vehicles on average each day, the highest rate among all service facilities nationwide. Equipped with electric vehicle (EV) maintenance infrastructure and ultrafast charging systems, the center significantly raises service standards for EV customers, according to Porsche Korea. The center also offers differentiated customer services, as it is equipped with VIP lounges and screen golf machines, so customers can rest while sending their vehicles for repair. The carmaker also launched its signature care service package in SeptembWeiter zum vollständigen Artikel bei Korea Times
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Quelle: Korea Times
